Roland Williams

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Reported suspicious activities and persons to law enforcement.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Checked and verified photo identification prior to granting facility access.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Examined doors, windows and gates to verify security.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Checked and verified photo identification prior to granting facility access.

I was a receiving associate at TJX distribution center, my job consisted of unloading a 100ft trailer everyday and making sure every box with was separated by its P.O number and style the item was in. I also was responsible for logging everything into the inventory system and then wrapping the boxes with saran wrap after putting the boxes on to wooden pallets then pushing them into a line using a pallet jack.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as Number pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.