Rolando Fernandez
West Palm Beach
Summary
Highly motivated professional with extensive experience in handling, maintaining, and repairing electronic devices, particularly smartphones, tablets, and computers. Proficient in office software with over 15 years of hands-on experience. Strong customer service skills in sales management, combined with a charismatic approach. Native Spanish speaker with advanced English proficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager/Technician
Mobile Iphone Repairs
12.2021 - 02.2025
- Managed retail operations for a small business specializing in mobile devices, including smartphones, tablets, and computers, as well as accessories, gaming consoles, and portable speakers
- Provided comprehensive repair and maintenance services for all equipment
- Oversaw inventory management and procurement of necessary supplies
- Delivered exceptional customer service in both Spanish and English
General Manager/Technician
Casa del celular cuba
01.2012 - 04.2021
- Managed retail operations for a small business specializing in mobile devices, including smartphones, tablets, and computers, as well as accessories, gaming consoles, and portable speakers
- Provided comprehensive repair and maintenance services for all equipment
- Oversaw inventory management and procurement of necessary supplies
- Delivered exceptional customer service in both Spanish and English
Education
Associate of Applied Science - Tecnico en electronica
IPI OSVALDO HERRERA GONZALEZ
Cuba, LA05.2008
Technical bachelor's degree - Electronics
05.2008
Skills
- Cash Handling
- Cash Management
- Driving
- Maintenance
- Microsoft Office
- Customer service
- Leadership
- Administrative experience
- Communication skills
Certification
- Driver's License, 12/01/22, 01/01/31
- Class E Driver's License
- Technical bachelor's degree in Electronics, 09/01/04, 05/01/08
Program Description
Technical Bachelor's Degree in Electronics and Sciences provides comprehensive training in the repair and maintenance of household appliances and electronic devices. Students gain hands-on experience in managing and troubleshooting various electronic equipment, including computers. The curriculum covers essential skills in computer repair, usage, and maintenance, equipping graduates with the technical expertise required for the field. Additionally, students acquire fundamental high school knowledge in subjects such as mathematics, physics, and general sciences, ensuring a well-rounded educational foundation. The program also emphasizes advanced proficiency in both Spanish and English, enabling graduates to communicate effectively in a bilingual environment.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
General Manager/Technician
Mobile Iphone Repairs
12.2021 - 02.2025
General Manager/Technician
Casa del celular cuba
01.2012 - 04.2021
Associate of Applied Science - Tecnico en electronica
IPI OSVALDO HERRERA GONZALEZ
Technical bachelor's degree - Electronics
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