Rolando Viera
Kissimmee,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Employee
Zaxbys Resturant
Kissimmee, Florida
04.2022 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Monitored safety of construction activities, making on-site personnel safety top priority.
- Followed safety guidelines when operating equipment.
Employee
Burger King
Kissimmee, FL
08.2021 - 04.2022
- Cleaned tables in the dining area before and after customer seating.
- Adhered to health and safety regulations when handling food items.
- Managed cash register operations efficiently and accurately.
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Assisted in training new employees on proper procedures for taking orders, preparing drinks and foods, cleaning tables.
- Completed assigned tasks within designated time frames while adhering to quality standards set by management team.
- Ensured compliance with company safety regulations and maintained safety protocols in the workplace.
Education
GED -
el redentor educative center
Kissimmee, FL10-2024
Skills
- Conflict resolution
- Flexible and adaptable
- Task prioritization
- Communication
- Dependable and responsible
Timeline
Employee
Zaxbys Resturant
04.2022 - Current
Employee
Burger King
08.2021 - 04.2022
GED -
el redentor educative center