Rolando Ernesto MAfran Gonzalez
Las Vegas,NV
Summary
Highly experienced in food service roles. Delivered food quickly to customers and frequently topped off drinks to maximize satisfaction. Well-versed in safe handling and cleaning requirements.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Assistant
Wilsons Leather
06.2019 - 09.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Server/Busser/Food Runner
Goong Korean BBQ
02.2021 - 10.2024
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Finance
UNLV
01-2025
Skills
- Cash Handling
- Goal-Oriented
- Sales expertise
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
Certification
Tam Card (Exp. 2027)
Food Handler Safety Card (Exp. 2026)
Languages
Spanish
Native or Bilingual
Timeline
Server/Busser/Food Runner
Goong Korean BBQ
02.2021 - 10.2024
Sales Assistant
Wilsons Leather
06.2019 - 09.2019
Tam Card (Exp. 2027)
Food Handler Safety Card (Exp. 2026)
Finance
UNLV
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