Summary
Overview
Work History
Education
Skills
References
Timeline
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ROLLAND WYTCHERLEY III

Grants Pass,OR

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

20
20
years of professional experience

Work History

Store Manager

See's Candies
01.2024 - Current
  • Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Manage inventory control, cash control, and store opening and closing procedures.
  • Address customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Manage store employees successfully in fast-paced environment through proactive communication and positive feedback.

Owner/Manager

CJK Ranch & Farms
01.2020 - Current
  • Oversee and maintain ranch land, property & equipment: cattle, bovine, equine, poultry, fruit and grain harvest
  • Responsible for identifying sustainable activities and opportunities related to efficient infrastructure including: financial, operational, hiring, training, production, maintenance, and human resources
  • Ensure profitable returns on investments through consistent, informative communications and marketing to local and regional buyers & markets.

E-Commerce & Warehouse Director

Radar Toys
01.2018 - 01.2020
  • Responsible for entire supply chain management process, inventory control, communication with vendors and customers, recruiting and training, monitoring work performances, and reinforcing safety standards
  • Successfully utilized order fulfillment shipping system for newly-opened local business
  • Personally designed and implemented proprietary order fulfillment shipping process for company
  • 260% increase in year over year sales growth
  • 98.7% order accuracy through 23 months.

District Manager

Toys'R'Us/Babies'R'Us
01.2008 - 01.2018
  • Oversee daily store operations, motivating sales teams with superior customer service, develop business strategies to achieve success in competitive marketplace
  • Coordinate flawless execution of company objectives in up to 15 TRU/BRU locations through clear, constructive, consistent communication of goals
  • Top 1% Company Guest Satisfaction Scores 2010-2018
  • Top 5% Company Sales Goals 2012-2017
  • Top 2% District to Company Contribution 2013-2018
  • District Manager of the Year, Western US 2011, 2015.

Store Manager

Abercrombie and Fitch
01.2004 - 01.2008
  • Train and supervise store employees with heavy emphasis on recruiting, development, and promoting
  • Manage budgets & stock while overseeing daily tasks, excellent customer service, and immaculate store presentation
  • Regional Recruiting Award 2005, 2008
  • 30% Sales Increase 2005-2008
  • Positive Shrink (+%) Store 2005, 2006.

Education

Bachelors of Science - Managerial Economics, Chemistry

University of Oregon
Eugene, OR

Skills

  • Customer Service
  • Problem-Solving
  • Customer Relations
  • Multitasking and Organization
  • Store operations
  • Customer Service Management
  • Training and mentoring
  • Store Opening and Closing
  • Team Leadership
  • Team leadership and coaching
  • Inventory Management
  • Store Merchandising
  • Cash Management
  • Retail Inventory Management
  • Shift Scheduling
  • Employee Training
  • Inventory Control

References

  • John Archetko, Owner, Radar Toys, 541-221-0469
  • Melissa Cox-Sanburg, HR Manager, Toys'R'Us, 530-519-2750
  • Leah Gorski, Department Supervisor, Babies'R'Us, 716-328-4710

Timeline

Store Manager

See's Candies
01.2024 - Current

Owner/Manager

CJK Ranch & Farms
01.2020 - Current

E-Commerce & Warehouse Director

Radar Toys
01.2018 - 01.2020

District Manager

Toys'R'Us/Babies'R'Us
01.2008 - 01.2018

Store Manager

Abercrombie and Fitch
01.2004 - 01.2008

Bachelors of Science - Managerial Economics, Chemistry

University of Oregon

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ROLLAND WYTCHERLEY III