Rolph Exantus

As a Loader at a car wash, my main responsibility was to efficiently and safely load cars onto the wash conveyor system. This meant I had to carefully guide vehicles into the correct position to ensure they moved smoothly through the wash process. I also communicated with drivers, explaining the steps and guiding them to park their cars in the right spots.

A typical day involved a lot of coordination—making sure the cars were loaded in an orderly fashion, paying attention to the condition of each vehicle, and monitoring for any issues that might arise during the wash. I also worked with other team members to ensure the equipment was running properly and that the wash process was efficient. If a vehicle had special needs, like a larger size or delicate parts, I made sure to address those concerns to prevent any damage.

In addition to loading cars, I kept the area clean and organized, making sure the work environment was safe for both the customers and the team. Throughout the shift, I was also responsible for helping to troubleshoot minor issues, such as any hiccups in the conveyor system, to keep everything running smoothly.

As a Behavioral Health Technician (BHT), my role was to provide direct support to individuals with mental health or behavioral conditions. I worked closely with patients to help manage their symptoms, implement treatment plans, and promote overall well-being. My responsibilities included observing patients' behaviors, documenting progress, and ensuring a safe, supportive environment.

A typical day involved engaging with patients in various therapeutic activities, such as group therapy or recreational activities, and helping them build coping skills. I also worked alongside therapists and nurses to track patient progress and report any significant changes in behavior or health.

A big part of my job was building trusting relationships with patients, offering emotional support, and promoting positive behaviors. I often assisted with crisis intervention when needed, ensuring that patients felt heard and understood, while maintaining a calm, therapeutic environment.

In short, my role as a Behavioral Health Technician was crucial in helping patients feel more empowered and supported in their mental health journeys.