Summary
Overview
Work History
Education
Skills
Timeline
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Roma Zizza

Ocoee,FL

Summary

Dedicated, creative, and passionate for all theatrical arts. Seeking administrative experience from a professional theater with a strong community. Excels in communication, collaboration, adaptation to computer programs, and effective customer service.

Overview

2
2
years of professional experience

Work History

Temporary Office Assistant

Structural Waterproofing
09.2023 - 05.2024
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Strengthened office organization by implementing new filing systems.
  • Purchased and maintained office supplies.

Seasonal Team Member

Target
05.2023 - 08.2023
  • Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
  • Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
  • Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Collaborated with colleagues to ensure smooth operations during high-traffic times, minimizing wait times for customers.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.

Shift Lead

Pelican's Snoballs
06.2022 - 07.2023
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Completed store opening and closing procedures.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.

Education

No Degree - Acting

Roosevelt University
Chicago, IL

Bachelor of Arts - Theatre Studies/Creative Writing

University of Central Florida
Orlando, FL
08.2024

High School Diploma -

Dr. Phillips High School
Orlando, FL
05.2020

Skills

  • Ticketing Software Experience
  • Comfortable with Phone Calls
  • Teamwork and Collaboration
  • Customer Service
  • Strong Communication
  • Strong Problem Solver
  • Office Management
  • File Organization

Timeline

Temporary Office Assistant

Structural Waterproofing
09.2023 - 05.2024

Seasonal Team Member

Target
05.2023 - 08.2023

Shift Lead

Pelican's Snoballs
06.2022 - 07.2023

No Degree - Acting

Roosevelt University

Bachelor of Arts - Theatre Studies/Creative Writing

University of Central Florida

High School Diploma -

Dr. Phillips High School

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Roma Zizza