Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
8
8
years of professional experience
Work History
Supervisor & Lead Technician
Afford-A-Care Pet Hospital
Des Moines, IA
03.2018 - 12.2025
Supported surgical operations by monitoring anesthesia levels, administering medications, and maintaining optimal breathing conditions.
Oversaw staff management and training on proper animal handling and surgical techniques during examinations and treatments.
Oversaw staff scheduling processes to optimize workforce efficiency. Managed approval of time cards and time-off requests to ensure compliance with company policies. Coordinated with team members to address scheduling conflicts and enhance operational flow.
Engaged with clients through timely responses to questions and concerns, ensuring comprehensive understanding of treatment protocols, procedures, animal nutrition, and preventative care.
Oversaw inventory management of medical and office supplies, ensuring availability for practice needs. Collaborated with pharmaceutical representatives to evaluate and introduce new medications to enhance patient care.
Oversaw dental cleaning procedures to maintain patient oral health. Managed vaccine administration to ensure compliance with health regulations. Conducted diagnostic tests such as x-rays, ultrasounds, blood work, urinalysis, and fecal analysis to support accurate patient assessments.
Facilitated euthanasia procedures while delivering compassionate support to pet owners.
Education
Bachelor of Science Degree - Animal Science
Iowa State University
Ames, IA
12-2013
High School Diploma - undefined
East High School
Des Moines, IA
05-2009
Skills
Office Software Experience (Impromed, Abaxis, Microsoft Office)
Clinic Management
Staff Management
Time Management
Inventory Management
Client Relations Management
Surgical Assistance
Anesthesia Monitoring
Diagnostic Testing (Idexx Blood Machine, Digital X-Rays)
ICU Veterinary Technician at Sugar Land Veterinary Specialists and EmergencyICU Veterinary Technician at Sugar Land Veterinary Specialists and Emergency