Responsible Intake Officer promoting more than 10 years of expertise successfully handling tasks in fast-paced departments. A pleasant individual with experience scheduling appointments and inputting report details into company systems. A team-oriented employee showcasing analytical, decision making and problem resolution skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Intake Officer
Geo Group Inc
08.2018 - Current
Hours Per Week: 45
Observed strict confidentiality guidelines to properly secure information and data.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Conducted security checks of inmates and living areas.
Supervised inmates during meals, recreation and other activities.
Prepared reports to document incidents and violations.
Transported inmates to and from court hearings, medical appointments and other locations.
Interviewed inmates to obtain information and evidence.
Assisted in intake and release of inmates.
Investigated and responded to incidents of inmate misconduct.
Made rounds at specified intervals and conducted head counts and roll calls.
Documented inmate behavior and activities in logbooks.
Resident Supervisor
Corecivic Inc.
08.2017 - 02.2018
Hours per week: 45
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Supported personal needs of residents dealing with diverse conditions.
Assisted in intake and release of inmates.
Completed intake paperwork, fingerprints, and searches.
Promoted positive relations between residents and staff.
Enforced policies and safety standards through building and room rounds.
Conducted daily welfare checks and coordinated with facility staff to meet resident needs.
Conducted routine and emergency head counts.
Observed and supervised residents throughout visits, meal time, recreation, phone calls, and showers.
Booked new residents into facility and processed inmates for release.
Responded to emergency situations and de-escalated hostile confrontations.
Transported residents to and from court hearings, medical appointments and other locations.
Supervised residents during meals, recreation and other activities.
Detention Officer
Corecivic Inc.
02.2015 - 08.2017
Hours per week: 45
Wrote daily reports and maintained logs of inmate activities and behaviors.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Took custody of prisoners from arresting officers to begin processing into detention facility.
Regularly conducted security and sanitation checks.
Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Attended to feeding, housing, and physical well-being of inmates.
Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
Responded promptly to emergency situations and provided medical aid.
Assisted in intake and release of inmates.
Transported prisoners throughout facility and off-site to medical appointments and court appearances.
Inspected facility conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
Processed visitors and attorneys arriving to see prisoners.
Supervised and controlled behavior of 120 inmates.
Supervised inmates during meals, recreation and other activities.
Created and maintained positive relationships with inmates to build rapport and trust.
Processed inmates by taking photographs and fingerprints.
Provided counseling and guidance to inmates to boost wellbeing.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Made rounds at specified intervals and conducted head counts and roll calls.
Transported inmates to and from court hearings, medical appointments and other locations.
Correctional Officer
La Salle County Regional Detention Center
06.2012 - 01.2015
Hours per week: 45
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Inspected work sites and crew trucks for contraband, cleanliness, and safety.
Assisted in development of procedures and policies to maintain peace and order in facility.
Booked new inmates into facility and processed inmates for release.
Enforced rules and regulations to maintain order among inmates.
Responded to emergency situations and de-escalated hostile confrontations.
Supervised inmates during meals, recreation and other activities.
Conducted security checks of inmates and living areas.
Prepared reports to document incidents and violations.
Searched building and grounds, living quarters, and work areas for contraband.
Transported inmates to and from court hearings, medical appointments and other locations.
Coordinated with other law enforcement personnel to exchange information.
Assisted in intake and release of inmates.
Provided assistance and guidance to inmates regarding daily activities.
Education
High School Diploma -
Lyndon B Johnson
Laredo, TX
06.2011
Skills
Arrest Recordkeeping
Interpersonal and Written Communication
Skilled in Microsoft Word, Excel and Spreadsheet
Report Generation
Inmate Transport
Booking Procedures
File and Record Maintenance
Search and Seizure Procedures
Evidence Preservation
Spanish Fluency
Firearms Training
Safety and Security
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.