Roman Gurung
Holt
Summary
Experienced in operational management, team leadership, and delivering exceptional customer service. Utilizes strategic planning and problem-solving skills to optimize store efficiency. Consistently achieves sales targets while upholding high standards in store presentation.
Overview
6
6
years of professional experience
Work History
Store Manager
Big Ten Party Store East
09.2022 - 12.2024
- Managed daily operations, including inventory control and staff supervision
- Provided excellent customer service and resolved customer concerns effectively
- Increased sales by implementing promotions and maintaining organized product displays
- Balanced daily cash flow, prepared financial reports, and ensured accurate transactions
Contractual Cultural Broker
Lansing School District
09.2018 - 01.2023
- Interpreted languages to bridge communication between teachers and parents
- Supported teachers and administrators with cultural insights and community engagement
- Facilitated smooth interactions during parent-teacher conferences as a community liaison
Library Student Worker
Everett High School
01.2020 - 06.2020
- Organized and restocked shelves with returned books to ensure availability
- Managed book intake processes and updated the library system accurately
- Maintained a safe, organized environment and reported issues to the librarian
Volunteer
Greater Lansing Food Bank
09.2019 - 10.2019
- Packed and transported food supplies to local schools and community centers
- Ensured smooth operations by communicating effectively with team members
Education
Bachelor's Degree - Economics, Resource Management
Michigan State University
East Lansing, MI12.2025
High School Diploma -
Everett High School
Lansing, MI06.2021
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Retail inventory management
- Inventory control
- Marketing and promotions
- Accurate cash handling
Activities
Four years of Honor Roll (3.5 GPA or higher), 2017 - 2021, Member of the National Honor Society, 2018 - 2021, Varsity Soccer Team, Everett High School, 2017 - 2019, JV Wrestling Team, Everett High School, 2018 - 2019, Member of MSU Student Soccer League, 2021 - 2023
Timeline
Store Manager
Big Ten Party Store East
09.2022 - 12.2024
Library Student Worker
Everett High School
01.2020 - 06.2020
Volunteer
Greater Lansing Food Bank
09.2019 - 10.2019
Contractual Cultural Broker
Lansing School District
09.2018 - 01.2023
High School Diploma -
Everett High School
Bachelor's Degree - Economics, Resource Management
Michigan State University
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