Roman Gutierrez
Fresno
Summary
Dynamic and adaptable professional with a proven track record at Walmart, excelling in customer service and teamwork. Recognized for enhancing inventory accuracy and improving customer satisfaction through effective communication and problem-solving skills. Committed to maintaining a clean and organized environment while thriving under pressure.
Overview
2026
2026
years of professional experience
Work History
Unlimited Hvac
Crew Member
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Volunteer
Sophie’s Unique Thrift Store
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Associate / Stocker
Walmart
11.2024 - Current
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Answered customer questions and provided detailed product information.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Organizational skills
- Calm under pressure
- Verbal communication
- Problem resolution
Timeline
Associate / Stocker
Walmart
11.2024 - Current
Unlimited Hvac
Crew Member
Volunteer
Sophie’s Unique Thrift Store
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