Roman Holley

Work History

City Of Cincinnati

Cincinnati, OH

08.2008 - Current

Leveraged electronic testing equipment to diagnose and solve telecommunications issues and maintained records of systems performance, operations and equipment inventory.
Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.
Evaluated and tested software and hardware to determine compatibility with existing systems, efficiency and reliability.
Implemented, developed and maintained telecommunications disaster recovery plans to guarantee business continuity.
Prepared purchase requisitions to obtain networking and telecommunications equipment, computer hardware and software and test equipment.
Interfaced with local area network and wide area network telecommunications operations on secure compatibility and connectivity matters.
Liaised with component vendors to properly operate and maintain telecommunications equipment.
Recommended and proposed new and advanced equipment and techniques based on performance capabilities, limitations and cost.
Coordinated installation of new users and relocations of existing users.
Installed and repaired network cabling, hardware and software to maximize operational efficiency.
Managed and prioritized customer service requests to achieve prompt resolution.
Performed periodic system upgrades and maintenance to meet industry standards.

Primetech Communications

Cincinnati, OH

11.2006 - 08.2008

Conducted site surveys to validate customer's infrastructure deliverables.
Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Responded to service requests during and after business hours.
Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.

Time Warner Cable

Cincinnati, OH

11.1981 - 10.2006

Conducted site surveys to validate customer's infrastructure deliverables.
Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Responded to service requests during and after business hours.
Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
Read blueprints and schematics to correctly place equipment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Cultivated interpersonal skills by building positive relationships with others.