Ryan McDermott
Fairfield,CA
Summary
Team focused, with a passion for data and analytics. Certified in Advanced C++ and program design. Increased patient satisfaction through audits. Experience with installing Cisco network equipment and Cisco telecommunications systems.
Overview
19
19
years of professional experience
Work History
Telecommunications Specialist 2
Contra Costa County DoIT
30 Douglas Martinez Ca, 94553
08.2021 - Current
- Interfaced with local area network and wide area network telecommunications operations on secure compatibility and connectivity matters.
- Evaluated and tested software and hardware to determine compatibility with existing systems, efficiency and reliability.
- Prepared purchase requisitions to obtain networking and telecommunications equipment, computer hardware and software and test equipment.
- Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange.
- Installed and configured new Cisco routers, switches, voice gateways and other system components.
Telecommunications Technician
E-3 Systems
06.2019 - Current
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
- Read and interpreted technical documentation in order to accurately configure equipment.
- Laid out cabling plans and ran through buildings to desired locations.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Installed, set up and repaired devices and system components.
- Improved operations by working with team members and customers to find workable solutions.
- Maintained and utilized Unify OpenScape 4000 servers.
Institutional Service Worker – Lead
Contra Costa Regional Medical Center
06.2008 - 06.2019
- Maintain administrator rights of point of sale system.
- Conduct audits and compile data for patient safety committee meetings.
- Order and stock weekly supplies.
- Prepare patient menus adhering to the proper safety standards and dietary restrictions.
- Maintain proper sanitation.
- Contact: Katie Grigsby – (619) 436-8287.
Medical Records Technician
Contra Costa Regional Medical Center
06.2006 - 05.2008
- Run files to clinics.
- Sort and prepare surgery paperwork.
- Send faxes and outgoing mail.
- Maintain operation desk.
- Receive public requests for documents.
Education
Associate of Science - Computer Science
Diablo Valley College
Pleasant Hill, CA2019
Skills
- C
- Python
- Blender 3D Design Software
- Adobe Photoshop
- 3D Design
- Excel
- Safety
- Installing equipment
- Configuring devices
- Using instruments
- Maintaining components
- Diagnosing issues
- Troubleshooting
- Friendly, positive attitude
Accomplishments
- Installed Cisco 9300 series switches, 4400 series router and FXO/FXS Voice gateways
- Computer Assembly (01/2010 – Present) Customize, maintain and troubleshoot computers to customers' preferences
- Home Security System (09/2017 – Present) Developed programming code for personal home security system using a raspberry pi and an arduino.
- Advanced C++ Certificate of Achievement
- Computer Architecture Certificate of Achievement
- Program Design Certificate of Achievement.
Timeline
Telecommunications Specialist 2
Contra Costa County DoIT
08.2021 - Current
Telecommunications Technician
E-3 Systems
06.2019 - Current
Institutional Service Worker – Lead
Contra Costa Regional Medical Center
06.2008 - 06.2019
Medical Records Technician
Contra Costa Regional Medical Center
06.2006 - 05.2008
Associate of Science - Computer Science
Diablo Valley College