Summary
Overview
Work History
Education
Skills
Accomplishments
Qualificationhighlights
Personal Information
Volunteer Experience
Training
Timeline
Generic

Roman Jackson

Richmond,VA

Summary

  • Customer services specialist Qualification Highlights
  • Launched a Digital Marketing Agency 2017
  • Creating a fully operationally website for the Agency
  • Propsecting and drafting monthly/annual contracts
  • 5 years total of leadership and team development dynamics
  • Outstanding people skills
  • Great de-escalation and critical thinking skills
  • Great with hands and following a chain of command and/or orders
  • Studied leadership traits in junoir officer resserves training course for the Marine Corps
  • Acceptional at offering constructive recommendations for innovating or optimizating a process
  • Great comprehension and quickly bearing multiple point of veiws and perspectives for completing a task
  • Teamwork co-operation
  • Stainless steel and Glass railing installer, for 9 months in 5 states. including measuring, cutting, drilling, sanding,cleaning

Skilled Specialist with expertise in project management, problem-solving and team leadership. Strengths lie in ability to efficiently manage multiple tasks, develop strategic plans and ensure successful execution of operational goals. Previous experience led to significant improvement in workflow processes and overall performance efficiencies. Demonstrated skills include adaptability, negotiation and strong communication abilities. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.

Overview

8
8
years of professional experience

Work History

People and Culture Specialist

Hospital to Home
Henrico, VA
02.2024 - Current

Certified Emergency Vehicle Operator

Hospital to Home
Henrico, VA
12.2023 - 02.2024

Medical Transport Trainer

Hospital to Home
Henrico, VA
09.2023 - 12.2023

Non-Emergency Medical Transport Technician

Hospital to Home
Henrico, VA
07.2022 - 09.2023

Event Technician

FunFlicks
Henrico, VA
09.2017 - 02.2023

Sales Closer

Generate Agent Leads
Midlothian, VA
11.2021 - 07.2022

Patient Service Technican

Rotech Healthcare Inc.
North Chesterfield, VA
08.2020 - 11.2021

Lead Server Trainer

AMC Dine In Theatre
Midlothian, VA
02.2020 - 08.2020

Theater Server

AMC Dine In Theatre
Midlothian, VA
09.2019 - 02.2020

Stainless Steel, Glass Installer

P & P Artec
Pennsylavnia
01.2017 - 09.2017

Education

H.S. Diploma -

Culpeper county high school
Culpeper County
01.2017

Business Administration

John Tyler Community College
Richmond

Skills

  • Time Management
  • Excellent Comprehension
  • Communication
  • Computer proficient
  • Experience in Powerpoint
  • Excel
  • Word
  • Website Development and Design
  • White Hat Search Engine Optimization
  • Link Building
  • Results-oriented
  • Leadership and Team Development
  • Understanding role in team oriented goals
  • Working until the task at hand is 100 percent complete
  • Perfectionist
  • Working with hand/ manual labor
  • Customer Relations
  • Quality Assessment
  • Time management abilities
  • Continuous Improvement
  • Professional Demeanor
  • Process Improvement
  • Relationship Building
  • Self Motivation

Accomplishments

Master gunnery sergeant, MCJROTC, culpeper county, 2014 to 2016, Marine Corps Junior Officer Training Course. Training in leadership skills, characteristics, developing work ethic, training on drill team, inspection team, and training to marine corps.

Qualificationhighlights

  • Launched a Digital Marketing Agency 2017
  • Creating a fully operationally website for the Agency
  • Propsecting and drafting monthly/annual contracts
  • 5 years total of leadership and team development dynamics
  • Outstanding people skills
  • Great de-escalation and critical thinking skills
  • Great with hands and following a chain of command and/or orders
  • Studied leadership traits in junoir officer resserves training course for the Marine Corps
  • Acceptional at offering constructive recommendations for innovating or optimizating a process
  • Great comprehension and quickly bearing multiple point of veiws and perspectives for completing a task
  • Teamwork co-operation
  • Stainless steel and Glass railing installer, for 9 months in 5 states. including measuring, cutting, drilling, sanding, cleaning

Personal Information

Title: Customer services specialist

Volunteer Experience

Culpeper county Track Team, Culpeper county, 2017, Mid-distance coach, Assistant Track coach for mid-distance sprinters, furthest achieving athletes went as far as state qualifiers.

Training

Board of Advisors, Leadership Team Development, State-wide, 2019, Work oriented on developing teams and organizations and creating longterm passive assets through mentorship and coaching.

Timeline

People and Culture Specialist

Hospital to Home
02.2024 - Current

Certified Emergency Vehicle Operator

Hospital to Home
12.2023 - 02.2024

Medical Transport Trainer

Hospital to Home
09.2023 - 12.2023

Non-Emergency Medical Transport Technician

Hospital to Home
07.2022 - 09.2023

Sales Closer

Generate Agent Leads
11.2021 - 07.2022

Patient Service Technican

Rotech Healthcare Inc.
08.2020 - 11.2021

Lead Server Trainer

AMC Dine In Theatre
02.2020 - 08.2020

Theater Server

AMC Dine In Theatre
09.2019 - 02.2020

Event Technician

FunFlicks
09.2017 - 02.2023

Stainless Steel, Glass Installer

P & P Artec
01.2017 - 09.2017

H.S. Diploma -

Culpeper county high school

Business Administration

John Tyler Community College
Roman Jackson