Roman Marts
McMinnville
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Independent Contractor - courier services
Uber Technologies Inc.
McMinnville
09.2020 - Current
- Delivered safe and reliable transportation services to diverse clientele.
- Collaborated with support teams to resolve delivery inquiries promptly.
- Resolved customer inquiries promptly via phone or email communication channels.
- Analyzed key performance indicators to identify effective strategies.
- Delivered packages promptly to ensure customer satisfaction across designated routes.
- Operated delivery app to manage pickup and drop-off locations efficiently.
- Communicated with customers regarding delivery status and any potential delays.
- Maintained vehicle cleanliness and adherence to safety standards during operations.
- Followed safety protocols when loading, unloading, driving, and delivering items.
- Ensured all packages were properly labeled and sealed.
Education
Insight School of Oregon Painted Hills
Prineville, ORSkills
- Vehicle maintenance
- Problem resolution
- Communication skills
- Time management
- Negotiation skills
- Critical thinking
- Attention to detail
- Team collaboration
- Estimations and quotes
- Project management
- Workload management
- Scheduling
- Content creation
- Customer support
- Vehicle inspection
- Engine diagnostics
- Parts ordering
- Brake servicing
- Suspension repair
- Problem solving
- Customer service
- Repairs
- Troubleshooting skills
- Brake systems
- Safety management
- Detailing and cleaning
- Price quoting
- Turbocharger repair
- Parts documentation
- Fuel systems
- Vehicle test drives
- Diagnostic
- Welding and fabrication
- Effective communication
- Conflict resolution
- Decision-making
- Understanding customer needs
- Reliability
- Self motivation
- Multitasking
- Money handling
Languages
English
Native/ Bilingual
Timeline
Independent Contractor - courier services
Uber Technologies Inc.
09.2020 - Current
Insight School of Oregon Painted Hills