Roman Mary
Cypress,TX
Summary
Results-driven Sales Consultant with 6 years of experience in flooring and retail sales. Skilled in client relationship management, needs-based selling, and closing high-value deals. Expert at providing tailored product recommendations, generating quotes, and ensuring client satisfaction from consultation to completion. Known for a consultative sales approach, strong communication skills, and a proven record of exceeding targets in fast-paced environments. Seeking to bring sales expertise and dedication to a dynamic sales team.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Villa Sport
Cypress, TX
01.2022 - Current
- Welcomed and assisted guests, providing top-tier customer service at the front desk.
- Promoted memberships and services, supporting the sales team in meeting goals.
- Managed transactions, scheduling, and member inquiries efficiently and professionally.
- Assisted in training new associates on service protocols and systems.
- Delivered exceptional customer support, resolving inquiries and complaints efficiently.
Sales Consultant
Aladdin Flooring
Houston, TX
01.2019 - Current
- Built and maintained strong client relationships through personalized consultations and consistent follow-up.
- Prepared detailed quotes, managed pricing negotiations, and finalized sales to meet customer needs and budgets.
- Advised customers on flooring materials and design options, ensuring a match between aesthetic goals and functionality.
- Consistently exceeded monthly sales targets through product expertise, strategic upselling, and referrals.
- Collaborated with installation teams and vendors to ensure seamless delivery and installation.
Education
High School Diploma -
Cypress Falls
Cypress, TX2025
Skills
- B2C and Retail Sales
- Cold calling
- Door to door sales
- Client Needs Assessment
- Quote Preparation and Closing
- Negotiation and Upselling
- CRM & POS Systems (Square, Salesforce, etc)
- Customer Retention and Relationship Management
- Time Management and Communication
Timeline
Customer Service Associate
Villa Sport
01.2022 - Current
Sales Consultant
Aladdin Flooring
01.2019 - Current
High School Diploma -
Cypress Falls