Roman Olijnyk-Wong
Koi Sushi Bar
Collegeville,PA
2027
years of professional experience
Detail-oriented team player with a background in customer-facing roles within the food and beverage industry. Noted for strong communication skills and effective complaint resolution, ready to contribute to a vibrant team-focused environment.
Work History
Server/Bartender
- Provided exceptional customer service to enhance dining experiences.
- Prepared and served a variety of beverages, ensuring quality standards.
- Collaborated with kitchen staff to ensure timely food delivery.
- Managed cash register operations and processed payments accurately.
- Maintained cleanliness and organization in bar and dining areas.
- Assisted in training new staff on menu offerings and service procedures.
- Resolved customer complaints effectively, promoting satisfaction and retention.
- Monitored inventory levels to facilitate timely ordering of supplies.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Helped management plan and serve bar menu exceeding customer expectations.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Prepared garnishes by evenly slicing and pitting fruits.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Assisted with inventorying beverage stock and bar supplies.
Busser
- Supported dining staff by efficiently clearing tables and resetting for incoming guests.
- Communicated effectively with servers to coordinate table readiness and guest needs.
- Maintained cleanliness of service areas, ensuring compliance with health and safety standards.
- Assisted kitchen staff with food preparation, contributing to timely service delivery during peak hours.
- Monitored inventory levels of supplies, facilitating restocking as needed to ensure seamless operations.
- Provided exceptional customer service, enhancing overall dining experience through attentive support.
- Adapted quickly to changing priorities in a fast-paced environment, ensuring smooth workflow throughout shifts.
Crew Member (Mcdonalds)
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment safely and efficiently, adhering to food safety standards.
- Assisted team members in food preparation, maintaining quality and presentation standards.
- Collaborated with colleagues to manage inventory levels, reducing waste and optimizing stock usage.
- Worked the register, handling purchases, Doordash, and money.
Education
No Degree - Chemical Engineering
Skills
Teamwork
Team collaboration
Fast learner
Customer service
Problem-solving
Honest and dependable
Time management
Professional attitude
Attention to detail
Cleaning and sanitizing
Multitasking
Team collaboration
Hospitality and guest service
Customer relationship building
Timeline
Server/Bartender
Koi Sushi Bar
2025 - 08.2026Read More
Busser
Osteria
2024 - 2025Read More
Crew Member (Mcdonalds)
McDonald's
2023 - 2024Read More
Rochester Institute of Technology
No Degree from Chemical Engineering
Read More