Will Boone
Clemson,SC
Summary
Dynamic hospitality professional with extensive experience at Barrio Tacos and Tequila, excelling in customer service and problem-solving. Proven ability to enhance guest satisfaction through effective teamwork and efficient multitasking. Skilled in managing beverage inventory and training staff, fostering a welcoming environment that promotes loyalty and repeat business.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Barrio Tacos and Tequilla
Lexington, SC
03.2024 - 07.2026
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed beverage inventory and ordering processes, ensuring optimal stock levels and minimizing waste.
- Trained and mentored new staff on menu offerings, bartending techniques, and customer engagement strategies.
- Collaborated with kitchen staff to streamline food service, improving order accuracy and efficiency.
- Implemented efficient workflow practices during peak hours, reducing wait times and increasing table turnover rates.
- Resolved customer complaints promptly, maintaining positive dining experiences and strengthening relationships with patrons.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Prepared garnishes by evenly slicing and pitting fruits.
- Helped management plan and serve bar menu exceeding customer expectations.
Server
Pacos Tacos/tequila
Charlotte, NC
04.2023 - 08.2023
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
SABOR
Greenville
03.2020 - 04.2022
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently while ensuring guest satisfaction.
- Collaborated with kitchen staff to ensure timely order delivery.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed transactions accurately using point-of-sale systems.
- Recommended menu items based on customer preferences, enhancing dining experience.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Arts - Business
Midlands Technical College
West Columbia, SC09.2026
Skills
Teamwork
Teamwork and collaboration
Fast learner
Customer service
Problem-solving
Friendly and outgoing
Teamwork and professionalism
Professional attitude
Cleaning and sanitizing
Multitasking
Collaboration and teamwork
Hospitality and guest service
Fraternity
Alumni of Phi Delta Theta
Timeline
Server/Bartender
Barrio Tacos and Tequilla
03.2024 - 07.2026
Server
Pacos Tacos/tequila
04.2023 - 08.2023
Server
SABOR
03.2020 - 04.2022
Associate of Arts - Business
Midlands Technical College