Roman O'Shea
Harvest, AL,AL
Summary
Dynamic and detail-oriented professional with experience at SPB Hospitality, excelling in teamwork and guest engagement. Proven ability to enhance service efficiency and maintain high standards of cleanliness. Skilled in food preparation and training new staff, committed to continuous learning and delivering exceptional dining experiences. Flexible and adaptable in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Server Assistant
SPB Hospitality/ Stoney River Steakhouse
563 John Henry Way, Madison, AL
01.2025 - Current
- Assisted servers in delivering food and beverages promptly to enhance guest satisfaction.
- Maintained cleanliness and organization of dining areas to support efficient service operations.
- Collaborated with kitchen staff to ensure timely preparation and presentation of menu items.
- Managed inventory of utensils and supplies, ensuring availability for seamless service flow.
- Supported training of new staff on operational procedures and customer service standards.
- Engaged with guests to address inquiries, contributing to a welcoming dining experience.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Carpenters Assistant
O'Shea Woodworks/Brandon O'Shea
202 3rd Street, Arab, AL
05.2024 - 08.2024
- Assisted in measuring and cutting wood materials for various projects.
- Operated power tools to construct and assemble wooden structures efficiently.
- Maintained clean and organized workspaces to uphold safety standards.
- Collaborated with carpenters to execute project plans effectively.
- Contributed to the installation of cabinets, doors, and trim with precision.
Grill Cook
McDonald's
7161 Wall Triana HWY, Madison AL
10.2023 - 05.2024
- Prepared and cooked menu items following food safety guidelines.
- Operated grills and fryers efficiently to meet customer demand.
- Collaborated with team members to ensure timely service during peak hours.
- Maintained cleanliness and organization of grill station and surrounding areas.
- Monitored food quality, ensuring consistency with company standards.
- Assisted in training new staff on cooking techniques and safety procedures.
- Executed daily inventory checks for supplies used in food preparation.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
Host
Mellow Mushroom Pizza
470 Providence Main Street NW, Madison AL
11.2021 - 04.2022
- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
- Managed waitlists efficiently, optimizing table turnover and guest satisfaction.
- Coordinated communication between front-of-house staff and kitchen team for seamless service flow.
- Assisted with training new hosts on customer service standards and operational procedures.
- Monitored dining area to maintain cleanliness and organization, enhancing overall guest experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
Sparkman High School
Harvest, AL05-2025
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Committed to continuous learning
- Flexible schedule
Accomplishments
Participated in a team that competed in the state SKILLS USA cybersecurity competition and proudly took home third place.
Timeline
Server Assistant
SPB Hospitality/ Stoney River Steakhouse
01.2025 - Current
Carpenters Assistant
O'Shea Woodworks/Brandon O'Shea
05.2024 - 08.2024
Grill Cook
McDonald's
10.2023 - 05.2024
Host
Mellow Mushroom Pizza
11.2021 - 04.2022
High School Diploma -
Sparkman High School