Communication
Networking
Traveling
Working Out
Serving the Community
Roman Ovalle
Austin,TX
Summary
Motivated leader focused on business growth and efficiency. Proven track record of reducing costs, improving processes, and building strong partnerships while enhancing customer experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
CEO
SOLE SUPPLY LIMITED
Austin, TX
05.2020 - Current
- Negotiated critical partnerships with suppliers to optimize procurement strategies and reduce costs.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Fostered strong relationships with industry partners to expand business opportunities.
- Delivered consistent revenue growth by identifying new markets and devising targeted expansion strategies.
- Optimized supply chain operations for reduced costs and increased efficiency.
- Optimized supply chain operations for efficiency, leveraging technology to reduce lead times and costs.
- Amplified customer satisfaction and loyalty through introduction of customer-centric service model.
- Managed financial, operational and human resources to optimize business performance.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Server
Poke House
Round Rock, TX
05.2025 - 12.2025
- Monitored inventory levels of supplies and communicated needs to management promptly.
- Trained new team members on service protocols and restaurant policies for consistency.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Caregiver
Lifetime Fitness Center
Austin, TX
01.2025 - 05.2025
- Communicated effectively with clients and families to ensure needs were met.
- Adapted quickly to changing client needs, demonstrating flexibility in approach.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
High School Diploma - Business Analytics
Texas State University
San Marcos, Texas05-2029
Skills
- Business development
- Approachable leader
- Operations oversight
- Financial leadership
- Professionalism
- Supply chain management
Certification
Learn2Serve - Velocity 360 Training
Texas Alcoholic Beverage Commission - Tabcorp
Interests
Timeline
Server
Poke House
05.2025 - 12.2025
Caregiver
Lifetime Fitness Center
01.2025 - 05.2025
CEO
SOLE SUPPLY LIMITED
05.2020 - Current
High School Diploma - Business Analytics
Texas State University