Roman Padilla
Albuquerque,NM
Summary
Detail-oriented and growth-motivated individual with a strong background in e-commerce and customer service operations. Proven ability to work with computers, create product listings, and provide exceptional customer service.
Overview
2
2
Languages
11
11
years of professional experience
Work History
E-Commerce Associate (Remote)
Razor Edge Group
South El Monte, CA
07.2021 - Current
- Managed product listings, ensuring accuracy and consistency across e-commerce platforms.
- Coordinated inventory management processes to optimize stock levels and reduce discrepancies.
- Analyzed sales data to identify trends, informing strategic marketing initiatives.
- Developed and maintained relationships with vendors to enhance product availability and delivery efficiency.
- Worked onsite as a print associate by using UV printers to produce prints of various types
- Streamlined return process, resulting in quicker resolution times for customer issues.
E-Commerce Manager
Extreme Tronics Airsoft
Santa Fe Springs, CA
05.2015 - 10.2020
- Developed and executed e-commerce strategies to enhance online sales performance.
- Managed product listings, optimizing descriptions and images for improved customer engagement.
- Analyzed website traffic and user behavior, implementing improvements based on data insights.
- Led cross-functional teams to ensure timely fulfillment of online orders and inventory management.
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
Education
High School Diploma -
Theodore Roosevelt High School
Los Angeles, CASkills
- Product listing
- Online merchandising
- Performance reporting
- E-commerce platforms
- Teamwork and collaboration
- Quick learner
- Customer service
- Attention to detail
- 80 WPM & 10-Key
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
E-Commerce Associate (Remote)
Razor Edge Group
07.2021 - Current
E-Commerce Manager
Extreme Tronics Airsoft
05.2015 - 10.2020
High School Diploma -
Theodore Roosevelt High School