Roman Rodriguez
Ocala,FL
Summary
Committed and hardworking Cashier/ Line Cook with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
2
2
years of professional experience
Work History
Cashier /Line Cook
Pie O Mine And Greens
01.2022 - 10.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Learned duties for various positions and provided backup at key times.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Florida Virtual School Flex 9-12
Orlando, FL05.2023
Skills
- POS Systems
- Customer Service
- Returns Processing
- Product Recommendations
- Cash Register Operation
- Product Restocking
- Product Knowledge
- Time Management Skills
- Teamwork and Collaboration
- Patience and Empathy
- Decision Making Aptitude
- Telephone Etiquette
- Reliability and Punctuality
- Promotions and Discounts Understanding
- Adaptability and Flexibility
- Problem Solving Abilities
- Customer Service Excellence
- Effective Communication
- Multitasking Capabilities
- Basic Math Competence
Timeline
Cashier /Line Cook
Pie O Mine And Greens
01.2022 - 10.2023
High School Diploma -
Florida Virtual School Flex 9-12