Roman Williams
Gonzales,LA
Summary
Accomplished CDL A Truck Driver from J & S Trucking LLC, adept in load securement and demonstrating exceptional adaptability. Proven track record in enhancing delivery efficiency and safety compliance, coupled with strong problem-solving abilities and a robust work ethic. Achieved significant improvements in operational efficiency and customer satisfaction across diverse roles.
Overview
13
13
years of professional experience
1
1
Certification
Work History
CDL A Truck Driver
J & S Trucking LLC
05.2023 - Current
- Ensured timely deliveries by consistently meeting or exceeding customer expectations for punctuality.
- Managed heavy loads safely by securing cargo correctly and verifying weight distribution before departure.
- Adhered strictly to all applicable state laws governing commercial trucking operations ensuring both personal safety and legal compliance.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Contributed to team success through effective communication, collaboration, and support of fellow drivers.
- Displayed strong problem-solving abilities when faced with unexpected challenges such as road closures or weather-related issues.
- Assisted with loading/unloading tasks when necessary to maintain schedule adherence and expedite delivery process completion times.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Account Manager
Kajun Kidd (Family Owned Business)
05.2021 - 10.2022
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
Property Damage Adjuster
SBA
09.2017 - 02.2018
- Demonstrated adaptability in handling diverse types of property damage claims, ranging from residential fires to commercial water damages.
- Collaborated with other adjusters, sharing best practices for handling complex claims or unique situations that arose within the industry.
- Managed high caseloads efficiently while maintaining attention to detail across all aspects of each property damage claim handled.
- Advanced in the career by demonstrating consistent performance, earning promotions or new job opportunities within the field of claims adjusting.
- Contributed to team success by participating in training sessions, offering insights from personal experiences as a property damage adjuster.
- Improved customer satisfaction with timely communication, providing updates on claim status and addressing concerns throughout the process.
Leadman
CPRS General Contractors
02.2011 - 05.2016
- Assisted in employee training, boosting their skills and knowledge base for enhanced job performance.
- Prioritized tasks based on deadline requirements, ensuring timely completion of assignments without compromising quality.
- Trained and mentored new employees to enable safe and efficient job performance.
- Checked equipment to determine if maintenance was required.
- Delivered production and operations reports to management to identify emerging problems and enable targeted solutions.
- Contributed to problem-solving efforts, identifying root causes of issues and implementing effective solutions.
- Increased safety awareness with regular safety meetings and adherence to industry guidelines.
Education
Business Management
Miami Dade College
Miami, FLBusiness Management
Tulane University
New Orleans, LAHigh School Diploma -
East St. John High School
Reserve, LA05.1998
Skills
Strong Work Ethic
Critical Thinking
Load securement knowledge
Fuel efficiency maximization
GPS navigation mastery
Problem-solving abilities
Basic mechanical knowledge
Adaptability and Flexibility
Certification
- License CDL A - 1.5 YEARS
Timeline
CDL A Truck Driver
J & S Trucking LLC
05.2023 - Current
Account Manager
Kajun Kidd (Family Owned Business)
05.2021 - 10.2022
Property Damage Adjuster
SBA
09.2017 - 02.2018
Leadman
CPRS General Contractors
02.2011 - 05.2016
Business Management
Miami Dade College
Business Management
Tulane University
High School Diploma -
East St. John High School
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