Summary
Overview
Work History
Education
Skills
Timeline
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Romario Headley

Las Vegas,NV

Summary

Highly skilled and results-driven Remote Pilot Operator/Manager. Expertise in managing remote drone teams, overseeing test operations, optimizing workflows, and ensuring compliance with regulatory standards. Proven ability to coordinate large-scale projects, troubleshoot technical issues, and deliver high-quality data. Strong leadership and communication skills, with a track record of building and mentoring teams, managing multiple remote operations, and driving project success from planning to execution.

  • References Available on request

Overview

10
10
years of professional experience

Work History

Remote Pilot Operations Manager/Supervisor

Halo.Car
10.2021 - Current
  • Led a high-performing team of pilots to ensure successful execution of test plans and process improvements, driving operational efficiency and quality assurance in a tech-focused environment. Excell in test plan development, team management, and executing complex workflows to meet business objectives.
  • Created detailed test plans for [software/product/process], outlining scope, objectives, and testing criteria to ensure product quality and compliance.
  • Worked closely with engineering and development teams to identify issues, log defects, and track the resolution process to maintain product quality.
  • Maintained thorough documentation of testing processes, results, and issue resolutions.
  • Managed rental operations, delivering vehicles and providing exceptional face-to-face customer service.

Automotive Detail Technician/Transporter

Nevada RV
09.2020 - 09.2021
  • Skilled Automotive Detail Technician with expertise in providing high-quality vehicle cleaning and detailing services. Experience restoring cars, trucks, boats, and RVs to a excellent condition.
  • Experience transporting recreational vehicles (RVs) over long distances, ensuring safe, timely, and efficient delivery to customers across the country.
  • Experience using high-quality detailing tools and equipment, including power washers, buffers, steam cleaners, and vacuums.
  • Washed, polished, and waxed vehicle exteriors. Cleaned and conditioned vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down surfaces to restore them to a like-new appearance. Experienced applying paint correction techniques, including polishing and buffing, to remove imperfections, swirls, and scratches from the vehicle’s paint.

Automotive Detail Technician

Red Rock RV Wash
02.2018 - 06.2020
  • Job focused on having exceptional face-to-face customer service. Skilled in building strong rapport with clients, resolving issues efficiently, and delivering an outstanding customer experience in a fast-paced environment.
  • Washed, polished, and waxed vehicle exteriors. Cleaned and conditioned vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down surfaces to restore them to a like-new appearance. Experienced applying paint correction techniques, including polishing and buffing, to remove imperfections, swirls, and scratches from the vehicle’s paint.

Machine Operator

Crayola
02.2017 - 01.2018
  • Operated machinery to manufacture Crayola products, including crayons, markers, and other art supplies.
  • Inspected finished products for quality standards, including color consistency, shape, and packaging, and conducted tests to ensure product met Crayola's specifications.
  • Performed routine maintenance on machines, such as lubricating parts, cleaning equipment, and troubleshooting mechanical issues to minimize downtime.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Collaborated with team members to optimize production processes and improve overall performance.

Sales Associate/Sales Lead

Smart Circle
03.2015 - 01.2017
  • Supervised a team of sales representatives, providing training, guidance, and performance feedback to ensure team members met sales goals and adhered to company standards.
  • Conducted multi- round interviews in order to select the best and most qualified candidate for the position.
  • Sales representative with experience in face to face sales of cable and internet services within retail environments. Adept at engaging with customers, understanding their needs, and recommending tailored service packages to enhance their home entertainment and connectivity solutions. Proven track record of achieving sales targets and delivering exceptional customer service.
  • Greeted and engaged with customers, providing information about cable, internet, and bundled services to meet their specific needs and preferences.
  • Maintained a strong understanding of company services, pricing, and promotions, providing accurate and relevant information to customers to assist in their decision making.

Education

University of Colorado At Colorado Springs
Colorado Springs, CO

High School Diploma -

Saucon Valley High School
Hellertown, PA
06.2014

Skills

  • Remote Piloting
  • Expertise in detailing
  • Vehicle inspection
  • Buffing and polishing
  • Customer relations
  • Customer service
  • Vehicle operation

Timeline

Remote Pilot Operations Manager/Supervisor

Halo.Car
10.2021 - Current

Automotive Detail Technician/Transporter

Nevada RV
09.2020 - 09.2021

Automotive Detail Technician

Red Rock RV Wash
02.2018 - 06.2020

Machine Operator

Crayola
02.2017 - 01.2018

Sales Associate/Sales Lead

Smart Circle
03.2015 - 01.2017

University of Colorado At Colorado Springs

High School Diploma -

Saucon Valley High School

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Romario Headley