Results-oriented management expert skilled in optimizing operations and leading teams. Proven track record of driving process enhancements and achieving team objectives. Highly adaptable with strong analytical capabilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Site Lead Supervisor
Eats2Seats LLC
09.2023 - Current
Supervised a team of 20+ food service workers to coordinate high-volume concession operations, ensuring product quality, timely service, and a positive customer experience at every event.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Reduced operational costs through comprehensive process improvement which resulted in a 15% decrease in overhead.
Student Assistant Manager
Virginia Tech
10.2024 - 05.2025
Evaluated student assistant performance, providing feedback and implementing improvement plans that lead to a 30% reduction in call-outs.
Trained staff on department procedures to build cohesive teams.
Maintained positive customer relations by addressing issues and implementing corrective actions.
Web Assistant
SimpliGeek LLC
02.2023 - 11.2024
Optimized web applications for speed, scalability, security.
Conducted code reviews, enhancing skills and team efficiency.
Created dynamic web applications using PHP, JavaScript, HTML5, CSS3, boosting user engagement by 20%.
Education
Bachelor of Science - Industrial & Systems Engineering
Virginia Polytechnic Institute And State University
Blacksburg, VA
05.2025
Skills
Project tracking
Team collaboration
System testing
Continuous improvement
Control plan development
CAD software proficiency
Object-oriented programming
Certification
CompTIA Security+
CompTIA A+
Microsoft Office Specialist
Timeline
Student Assistant Manager
Virginia Tech
10.2024 - 05.2025
Site Lead Supervisor
Eats2Seats LLC
09.2023 - Current
Web Assistant
SimpliGeek LLC
02.2023 - 11.2024
Bachelor of Science - Industrial & Systems Engineering
Virginia Polytechnic Institute And State University