Romelin Bonilla
Bronx,NY
Summary
Seasoned Ambulatory Practice Supervisor with a proven track record at Harlem Medical Group, adept in medical practice management and enhancing patient care. Skilled in revenue cycle optimization and bilingual communication, I excel in staff development and operational efficiency, significantly improving patient satisfaction and workflow.
Overview
8
8
years of professional experience
Work History
Ambulatory Practice Supervisor
Mount Sinai Morningside Hospital
01.2023 - Current
- Oversee daily operations in an ambulatory care setting to ensure high standards of patient care and operational efficiency
- Manage and supervise a team of medical professionals and administrative staff
- Train and mentor staff, providing ongoing support and performance evaluations
- Streamline revenue cycle processes to ensure timely and accurate billing
- Foster a positive patient experience by addressing concerns and improving patient flow
Office Manager
Harlem Medical Group
06.2017 - 01.2020
- Managed daily office operations for a busy medical practice, ensuring optimal service delivery
- Supervised front desk and administrative staff, providing training and support as needed
- Coordinated patient scheduling, ensuring efficiency and minimizing wait times
- Managed patient intake, insurance verification, and billing processes
- Worked closely with physicians to optimize workflow and enhance patient satisfaction
Education
Bachelor of Business Administration -
Lehman College
01.2025
Skills
- Medical Practice Management
- Revenue Cycle Management
- Staff Training and Development
- Patient care and customer service
- Bilingual: English and Spanish
- Office Administration
- Scheduling and Operations Optimization
- Billing and Insurance Verification
Languages
- English, Fluent
- Spanish, Fluent
Accomplishments
- Beyond the Badge Recognition by MSHS on June 2024 and September 2024
Timeline
Ambulatory Practice Supervisor
Mount Sinai Morningside Hospital
01.2023 - Current
Office Manager
Harlem Medical Group
06.2017 - 01.2020
Bachelor of Business Administration -
Lehman College
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