Romello Graves
New York,USA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, and adaptable to changing needs. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
8
8
years of professional experience
Work History
Walker
WAG Walking
New York City
08.2021 - Current
- Safely and efficiently take entrusted dogs on engaging walks, follow client instructions and provided schedules. Report all relevant information to owners, while developing multitasking and customer service skills.
- Care for pets over weekends, breaks, and evenings and specialize in building strong bonds and creating engaging activities.
Teacher's Assistant
CUNY Bronx Community College
New York, NY
01.2025 - 03.2026
- Assisted educators in preparing instructional materials and classroom activities.
- Supported classroom management by fostering positive student engagement and behavior.
- Collaborated with faculty to implement individualized education plans for diverse learners.
- Monitored student progress, providing feedback to enhance academic performance and participation.
Caregiver
New York City
01.2018 - 09.2021
- Care for children over weekends, breaks, and evenings, and specialize in creating engaging and educational activities, while advancing problem solving and multitasking skills.
- Carefully followed the parents instructions regarding schedules, chores, discipline, and free time.
- Fostered a safe and loving environment for a child with special needs exercising skills in patience, attention to detail, and deescalation.
Education
GED -
Bronx Community College
Bronx, NYSkills
- Strong Leadership Skills
- Strong Communication Skills
- Experience in Word and Microsoft Office
- Conflict Management
- Cleaning
Timeline
Teacher's Assistant
CUNY Bronx Community College
01.2025 - 03.2026
Walker
WAG Walking
08.2021 - Current
Caregiver
01.2018 - 09.2021
GED -
Bronx Community College