Summary
Overview
Work History
Education
Skills
Timeline
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Romeo Murphy

Romeo Murphy

Columbus,OH

Summary

Proven track record in enhancing customer service and upselling techniques, demonstrated during tenure at Hilton. Skilled in point-of-sale system operation and merchandising strategies, with a knack for fostering engaging customer interactions. Excelled in fast-paced environments, significantly contributing to team efficiency and customer satisfaction. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

5
5
years of professional experience

Work History

Market Attendant

Hilton
01.2024 - Current
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Processed orders on POS system and accepted cash and charge payments.
  • Trained newly hired employees on routine tasks and customer service.
  • Brewed coffee and tea and changed out drink station syrups.

Team Member

Bubbles Tea and Juice
11.2022 - 06.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted customers in selecting merchandise best suited to needs.

Intern

Franklin County Office on Aging
09.2022 - 05.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Explored new technologies and approaches to streamline processes.
  • Prepared project presentations and reports to assist senior staff.
  • Collected, arranged, and input information into database system.
  • Shadowed current employees during calls with senior citizens.
  • Gathered, organized and input information into digital database.
  • Went to events promoting Franklin County Office on Aging.

Team Member

Fay's Crepes
03.2022 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.

Intern

Ohio Health Grant Medical Center
09.2021 - 05.2022
  • Sorted and organized files, spreadsheets, and reports.
  • Prepared project presentations and reports to assist senior staff.
  • Gathered, organized and input information into digital database.
  • Organized EMT admissions and ensured they had all proper documents.
  • Watched EMT trainings and learned about the process of different exams.
  • Created folders for Ohio Health events.

Intern

Scott Scriven Llplegal
10.2020 - 05.2021
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Closed out old case files by entering them into a digital database and packing them to be sent to a warehouse.
  • Learned about different lawyers and how they got their positions.
  • Stocked the break room periodically.
  • Collected and stored/delivered packages as they came.

Intern

Kegler Brown Hill + Ritter
09.2019 - 03.2020
  • Sorted and organized files, spreadsheets, and reports.
  • Collected, arranged, and input information into database system.
  • Unfiled papers in order to scan them onto a digital database.
  • Stapled and filed papers into alphabetical order.
  • Interviewed lawyers and shadowed them during cases.

Education

High School Diploma -

Cristo Rey Columbus High School
Columbus
06.2023

Skills

  • Merchandising Strategies
  • Stock replenishment
  • Customer Service
  • Food presentation
  • Point-of-sale system operation
  • Organized multi-tasker
  • Engaging personality
  • Organization and Planning
  • Conflict resolution techniques
  • Reliable and punctual
  • Upselling and Cross Selling

Timeline

Market Attendant

Hilton
01.2024 - Current

Team Member

Bubbles Tea and Juice
11.2022 - 06.2023

Intern

Franklin County Office on Aging
09.2022 - 05.2023

Team Member

Fay's Crepes
03.2022 - 05.2022

Intern

Ohio Health Grant Medical Center
09.2021 - 05.2022

Intern

Scott Scriven Llplegal
10.2020 - 05.2021

Intern

Kegler Brown Hill + Ritter
09.2019 - 03.2020

High School Diploma -

Cristo Rey Columbus High School

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Romeo Murphy