Yaritza Caceres Diaz
Detroit
Summary
Seasoned professional with customer service and operational achievements. Over 12 years culminating win-win scenarios to create a smooth operational workflow; seeking new challenges where I may apply my attuned skill set and continue to grow diverse experiences.
Overview
11
11
years of professional experience
Work History
Market Attendant
Cantoro Italian Market & Bakery
12.2024 - Current
- Increased customer satisfaction by providing excellent service and addressing inquiries in a timely manner.
- Maintained detailed knowledge of all products, ensuring the ability to answer customer questions accurately and confidently.
- Collaborated with vendors during deliveries to ensure proper receiving procedures were followed for accurate inventory counts.
- Operated point-of-sale systems proficiently for quick transaction processing while minimizing errors.
- Contributed to a positive work environment by collaborating with colleagues in addressing challenging situations as a cohesive team.
- Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.
Customer Care Executive
American Eagle Outfitters, Inc
11.2024 - Current
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Took ownership of customers issues to follow problems through to resolution.
Operator
Fuyao North America
09.2023 - 11.2024
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Adhered to all job duties in spite of aversive weather conditions.
Operator, Quality Inspector
Vitro Auto Glass
02.2018 - 08.2023
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Increased overall product quality through meticulous attention to detail during operation processes.
Vine Packaging
Evans
12.2016 - 11.2018
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Packaging
Hollingsworth Logistics
02.2014 - 11.2016
- Strategically managed high performing packaging accounts, via company standards
- Streamlined the assembly line process for increased speed and efficiency in packaging operations.
- Monitored outbound consumables for discrepancies and correct reporting and packaging.
Education
No Degree - Photography
Schoolcraft College
Livonia, MIHigh School Diploma -
Politecnico La Esperaza
Dominican Republic06-2012
Certificate of Completion - Nursing
Politecnico La Esperanza (Technical Academy)
Domincan Republic06-2012
Skills
- Bilingual
- Stock replenishment
- Merchandising strategies
- Customer service
- Fast and efficient service worker
- Cleaning and sanitation
- Money handling
- Safe food handling
- Meal preparation
- Inventory management
- Ingredient inspection
Timeline
Market Attendant
Cantoro Italian Market & Bakery
12.2024 - Current
Customer Care Executive
American Eagle Outfitters, Inc
11.2024 - Current
Operator
Fuyao North America
09.2023 - 11.2024
Operator, Quality Inspector
Vitro Auto Glass
02.2018 - 08.2023
Vine Packaging
Evans
12.2016 - 11.2018
Packaging
Hollingsworth Logistics
02.2014 - 11.2016
No Degree - Photography
Schoolcraft College
High School Diploma -
Politecnico La Esperaza
Certificate of Completion - Nursing
Politecnico La Esperanza (Technical Academy)
Similar Profiles
Edward AboyounEdward Aboyoun
Deli Manager at D’ Amico and Sons Italian Market & BakeryDeli Manager at D’ Amico and Sons Italian Market & Bakery
Stanley LightbournStanley Lightbourn
Deli Clerk at Doris Italian Market & BakeryDeli Clerk at Doris Italian Market & Bakery
Stephen SannaStephen Sanna
Bakery Clerk at Doris Italian Market and BakeryBakery Clerk at Doris Italian Market and Bakery