Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Romero Cleveland

Romero Cleveland

Cleveland,OH

Summary

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Customer-focused professional with over 8 years of experience in delivery and mail services, recognized for timely and accurate deliveries and a strong record of customer satisfaction. Demonstrates proficiency in technical skills, communication, and multitasking, ensuring seamless service and effective issue resolution. Seeking to apply expertise in a remote role to enhance service quality and support.

Overview

10
10
years of professional experience

Work History

Parking Lot Attendant

ProPark Mobilty
Cleveland, Ohio
07.2025 - 10.2025
  • Assisted guests with self-parking to enhance the user experience.
    Maintained the cleanliness of grounds to promote a welcoming atmosphere.

Mail Carrier

USPS
Lakewood, Ohio
06.2023 - 10.2023
  • Managed and dispatched mail to residential and commercial addresses, guaranteeing prompt and precise service.

Asset Disposition Associate

MCPC
Cleveland, Ohio
10.2021 - 10.2022
  • Deconstructed electronic devices and organized components for recycling, optimizing material recovery

CSR, Supervisor, and Trainer

TSD Global
Indiana
04.2016 - 06.2018
  • Executed outbound telephone sales for various vendors, including Sirius XM and CenturyLink.
  • Managed sales floor operations for Sirius XM agents, generating detailed performance reports.
  • Conducted three-week training courses for new AT&T customer service agents, enhancing retention by twenty percent.

Education

GED -

Cleveland Heights High School
06.2000

Skills

  • Communication skills
  • Active listening
  • Stress management
  • Multitasking abilities
  • Technical proficiency
  • Remote collaboration tools

Accomplishments

Founder of grassroots initiative Amplified Aid, a food insecurity advocate making music to help #EndHunger2030.

Timeline

Parking Lot Attendant

ProPark Mobilty
07.2025 - 10.2025

Mail Carrier

USPS
06.2023 - 10.2023

Asset Disposition Associate

MCPC
10.2021 - 10.2022

CSR, Supervisor, and Trainer

TSD Global
04.2016 - 06.2018

GED -

Cleveland Heights High School