Romica Nelson
Poplarville,MS
Summary
Recent graduate from Bryan University, specializing in Medical Billing and Coding and Electronic Health Records. Proficient in ICD-10 coding and various administrative tasks. Experienced with multiple computerized coding programs and electronic health records systems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Owner
SNACK HOUSE LLC
New Orleans, Louisiana
03.2019 - Current
- Managed daily restaurant operations and staff scheduling.
- Developed and implemented marketing strategies to attract customers.
- Oversaw inventory management and supply chain coordination.
- Handled customer feedback to improve dining experience and service quality.
- Designed menus and coordinated food preparation with kitchen staff.
Medical Assistant
Ochsner Health
New Orleans, LA
06.2023 - 06.2024
- Conduct patient preparation, including vital signs assessment and glucose level monitoring, to ensure readiness for physician examination.
- Coordinate surgical schedules and laboratory appointments while managing prescription refills and insurance verification processes.
- Facilitate effective communication between patients and healthcare professionals, addressing inquiries and resolving complaints with a focus on quality patient care.
- Assisted physicians with patient examinations and procedures.
- Maintained patient records using electronic health record systems.
Medical Therapist
Medical Rehab Accident Injury Center
New Orleans, LA
02.2019 - 03.2019
- Assisted in pain management and conducted muscle stimulator and intersegmental traction therapies to aid patient rehabilitation.
- Supported diagnostic procedures by aiding with X-ray preparations and efficiently managed patient rooming schedules.
Room Attendant
Le Pavillon Hotel
New Orleans, LA
01.2015 - 01.2016
- Maintained high standards of room cleanliness and linen replenishment to ensure guest satisfaction and adherence to hospitality protocols.
- Demonstrated detail orientation and customer service excellence by effectively greeting and assisting guests in a fast-paced hotel environment.
Sandwich Artist
Subway Restaurant #200
New Orleans, LA
01.2014 - 12.2015
- Provided exceptional customer service by efficiently preparing food and managing a high-volume workload as a line worker.
- Handled cashier responsibilities, ensuring accurate transactions and a smooth operational flow.
Education
Certification - Health Information Management
Bryan University
Tempe, AZ08-2025
Certification - Medical Assistant
Blue Cliff College
Metairie, LA, US09-2018
Certification - Medical Office Management
ICDC College
Los Angeles, CA, US08.2016
Skills
- Patient care
- Extensive knowledge of ICD-10-CM, CPT, ICD-10-PCS, HCPCS, and DRG billing and coding
- CMS-1500 and UB-04 forms
- HCPCS coding guidelines
- Self-motivated
- Medical office experience
- Medical billing and coding
- Physiology and anatomy
- Phlebotomy
- Medical terminology
- Medical scheduling
- Vital signs
- Customer service
- Phone etiquette
- Communication skills
- Revenue cycle management
- Front desk
- EMR systems
- Typing: 40 WPM
- Medical assistant
- Organizational skills
- HIPAA compliance
Certification
- Food Handler Certification, 06/01/25
- BLS Certification 09/03/23 09/01/25
- Driver's License
Accomplishments
- on the A honor roll all semesters at Blue Cliff College 2018
- maintained a B average at Bryan University 2024-2025
- started my business in 2019
Timeline
Medical Assistant
Ochsner Health
06.2023 - 06.2024
Restaurant Owner
SNACK HOUSE LLC
03.2019 - Current
Medical Therapist
Medical Rehab Accident Injury Center
02.2019 - 03.2019
Room Attendant
Le Pavillon Hotel
01.2015 - 01.2016
Sandwich Artist
Subway Restaurant #200
01.2014 - 12.2015
Certification - Health Information Management
Bryan University
Certification - Medical Assistant
Blue Cliff College
Certification - Medical Office Management
ICDC College
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