Romie Aguilar
Escondido,United
Summary
I am bringing forth a motivated attitude and a variety of powerful skills. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Committed to utilizing my skills to help others, while working toward a company's mission. An individual who exudes positivism. Able to effectively self-manage during independent projects and collaborate as part of a productive team. Extremely coachable and willing to learn new positions and responsibilities.
Overview
8
8
years of professional experience
Work History
Swim Instructor
Aquasafe
Escondido, CA
02.2025 - Current
- Assessed swimming skill levels for each student and placed accordingly depending on results.
- Provided swimming instruction to individuals and groups of all ages.
- Assessed student progress and provided feedback to improve technique and confidence in the water.
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Observed participants during classes, watching for issues and incorrect techniques.
- Collaborated with parents and guardians to address concerns and outline student progress.
- Organized lesson plans according to the individual needs of students.
- Adapted Lessons for students with disability, Mobility and special needs students.
Behavior Technician
AST LEARN Behavioral
Escondido, CA
01.2025 - Current
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Reviewed data and progress reports with management and specialists to strategize program improvements.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Monitored client's progress towards identified goals through data collection and analysis.
- Developed individualized treatment plans for each client that included goals and objectives.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Collaborated with families to provide support strategies for home-based interventions.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Applied proven strategies to positively affect client behaviors.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
- Used Analyzing, Observation, Data collection and other clinical strategies to treat clients.
- Travel to client homes or worked in clinic setting with other behavioral technicians
Private Swim Instructor
Romie's Swimming Lessons LLC
, CA
09.2023 - 10.2024
- Travel to clients homes for Swim Lessons
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Engaged in continuous professional development to stay current with industry standards and certifications.
- Developed customized lesson plans according to individual student needs.
- Prepared appropriate equipment.
- Provided private swim instruction to individuals of all ages and abilities.
- Assisted swimmers in developing confidence and endurance in the water.
- Demonstrated proper swimming techniques and strokes, such as freestyle, backstroke, breaststroke and butterfly.
- Utilized creative approaches to motivate swimmers during challenging drills.
Private Lifeguard/Private Swim Instructor
AquaMobile Swim School
, CA
01.2023 - 10.2024
- Reported any unsafe conditions or suspicious activity to clients.
- Performed emergency rescues when necessary.
- Educated patrons about safe swimming practices through public announcements.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Responded quickly to medical emergencies in the pool area.
- Monitored swimmers to ensure safety in the pool area.
- Would adhere and enforce choice of client rules and regulations during partys, events and hostings.
- Travel to clients homes for Lifeguarding or Swim Lessons.
Private Swim Instructor
Sunsational Swim LLC
, California
01.2023 - 10.2024
- Engaged with parents and guardians about student's progress during lessons.
- Travel to client homes.
- Communicated effectively with colleagues regarding scheduling issues or changes.
- Developed customized lesson plans according to individual student needs.
- Maintained records of lessons, including attendance and goals achieved.
- Encouraged students to set realistic goals for improvement in their swimming skills.
- Adjusted instruction style based on age level of participants involved in lessons.
Private Swim Instructor
InstaSwim LLC
USA, AZ,CA
05.2022 - 10.2024
- Travel to clients' homes or community pools to teach private swim lessons
- Schedule lessons with clients, assess their swimming capabilities and develop training regimens or goals for client
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment
- Teaching swim instruction to students varying in all ages and skill levels.
Lifeguard
Grand Pacific Resorts Marbrisa
Carlsbad, CA
03.2023 - 09.2023
- Watched over swimmers to respond quickly to distress situations. First Aid given to injured.
- Folded and stacked clean towels to prepare for guests. Collected used towels and properly disposed of waste.
- Assisted front desk with tasks needed, and bell work such as room moves, deliverys, luggage assistance.
- Assisted Activities team and filled in positions and activities when low staffed for guests.
- Assisted pool attendants before and after Lifeguard shift to leave all pools clean and ready for next day.
- Assistance in light supervisor duties.
Bank Intern
Bankworks
Goodyear, AZ
10.2022 - 12.2022
- Assisted customers by answering banking questions and recommending solutions.
- Advised customers on bank products, services and financial planning options.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
Personal Assistant
JS Enterprise
Scottsdale , AZ
02.2022 - 12.2022
- Updated and managed daily schedule for the owner; Reminded the Business Owner of important deadlines and engagements
- Researched new business opportunities and analyzed competitor trends
- Ran errands and picked up goods to meet owners' needs
- Organized important financial documents and receipts into personal filing systems
- Updated business media accounts, Inventory, and customer information in the business database
- Recorded important meeting and administrative information and communicated notes
- Addressed customer requests and provide solutions to common problems such as custom fitting, payments and custom orders
- Maintained equipment used in Equestrian sports
- Fit and studied garments on customers to determine required alterations
- Developed and adapted designs for garments and designed patterns to fit measurements
- Remained flexible, adaptable, and punctual
- Traveled to different shows and arranged and display merchandise to promote sales
- Organized Travel arrangements.
Film Production Intern
Fresh Films
Phoenix, AZ
01.2021 - 12.2022
- Helped set up sounds, lighting, and camera angles
- Assisted with the development of stories for film production
- Conducted field editing and post-processing actions
- Developed promotional materials posters and videos.
Media Manager
Victory Outreach
Phoenix, AZ
09.2020 - 12.2022
- Set up all equipment, monitors, microphones, screens, projectors amplifiers, and much more
- Controlled and monitored sound reinforcement, electronic instruments, and amplifiers
- Evaluated advertising and promotion programs for compatibility with public relations efforts
- Conferred with labor relations managers to develop internal communications to keep employees informed of company activities
- Assigned, supervised, and reviewed activities of public relations staff
- Drafted speeches for company executives and arranged interviews with the media
- Managed special events
- Facilitated consumer relations and relationships between parts of the company, such as managers and employees and different branch offices.
- Hired and trained media team members and organized staff teams and tasks.
Private Swim Instructor
Saftey 1st Aquatics
Phoenix, AZ
05.2022 - 11.2022
- Arizona
- Travel to clients' homes to teach private swim lessons
- Schedule lessons with clients, assess their swimming capabilities, and develop training regimens or goals for client
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment
- Teaching swim instruction to students varying in all ages and skill levels.
Lifeguard/Swim instructor
Lifetime Fitness Center
Goodyear, AZ
01.2021 - 10.2022
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary.
- Rescue distressed persons, using rescue techniques and equipment
- Maintain quality of pool water by testing chemical levels
- Teaching swim instruction to students varying in all ages and skill levels.
- Evaluated performance of staff and addressed areas needing improvement.
- Monitored daily pool activities and lifeguard performance.
- Oversaw equipment storage space by assigning cleaning and organizing duties.
- Trained new lifeguard staff and held training sessions for existing team.
- Communicated with managers from kids camp and pool manager for new duties as a lifeguard supervisor to coordinate activities on pool deck.
- Wore multiple hats in diffrent departments, cafe, front desk, kids camp, pool.
- Created lifeguard schedules, for bump offs, lunch breaks, and cleaning duties during days as a supervisor.
Line Cook
Cincinnati Reds Baseball/Kitchfix
Goodyear, AZ
01.2022 - 04.2022
- Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service
- Set up and performed initial prep work for soups, sauces, and salads
- Assisted in the preparation of menu items ranging from snacks, and sauces to sandwiches
- Organized and labeled stock of ingredients to maintain needed inventory levels
- Completed special orders according to customer dietary needs
- Followed chef prep lists and last-minute orders to help the team meet customer needs
- Kept dishware, glasses, and utensils ready for all customer needs by quickly scraping, washing, and restocking items.
Lifeguard/Swim Instructor
Southwest Family YMCA
Goodyear, AZ
08.2020 - 01.2022
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment
- Rescue distressed persons, using rescue techniques and equipment
- Maintain quality of pool water by testing chemical levels
- Warn recreational participants of inclement weather, unsafe areas, or illegal conduct
- Evaluating each student's performance during swim sessions and providing feedback, completing attendance, progress, and for further advancement
- Teaching swim instruction to students varying in all ages and skill levels.
- Assisted daycare
- Managed crafts and other hands-on activities to engage kids and promote development.
Breadhead
Wildflower Bread
Goodyear, AZ
05.2021 - 08.2021
- Supported Bread heads by cross-training in multiple positions to easily step in and fill needs such as cashier, baker, cook, and barista
- Combine measured ingredients in bowls of mixing, blending, or cooking machinery
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas
- Set up or restock product displays.,
- Worked well both independently and collaboratively
- Brought forth a friendly and enthusiastic attitude
- Worked with a client-oriented spirit
- Utilized excellent multitasking and organizational skills
- Learned all aspects of working at a bank of all positions.
Crew Member
Burger King
El Mirage, AZ
11.2020 - 05.2021
- Delivered exceptional service to every guest with consistent use of company-customer relations strategies
- Supported crew members by cross-training in multiple positions to easily step in and fill needs such as cashier, cook, prep, and drive-thru
- Connected customers and promote company loyalty with friendly conversation.
Catering Assistant
Family Business
Maryvale
03.2017 - 08.2019
- Maintained a warm and professional demeanor while welcoming and directing event attendees to designated tables or venue areas.
- Supported smooth execution of each event by gathering and transporting food and supplies to and from event locations
- Stayed on top of demands by keeping an adequate stock of food items, utensils, and beverages for catering needs
- Helped kitchen staff meet customer needs with continuous assistance.
Education
Diploma -
Primavera Online Highschool
Chandler01.2022
Skills
- First Aid and CPR
- Teamwork and Collaboration
- Recreational Area Monitoring
- Customer Service
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Swim Instructor
Aquasafe
02.2025 - Current
Behavior Technician
AST LEARN Behavioral
01.2025 - Current
Private Swim Instructor
Romie's Swimming Lessons LLC
09.2023 - 10.2024
Lifeguard
Grand Pacific Resorts Marbrisa
03.2023 - 09.2023
Private Lifeguard/Private Swim Instructor
AquaMobile Swim School
01.2023 - 10.2024
Private Swim Instructor
Sunsational Swim LLC
01.2023 - 10.2024
Bank Intern
Bankworks
10.2022 - 12.2022
Private Swim Instructor
InstaSwim LLC
05.2022 - 10.2024
Private Swim Instructor
Saftey 1st Aquatics
05.2022 - 11.2022
Personal Assistant
JS Enterprise
02.2022 - 12.2022
Line Cook
Cincinnati Reds Baseball/Kitchfix
01.2022 - 04.2022
Breadhead
Wildflower Bread
05.2021 - 08.2021
Film Production Intern
Fresh Films
01.2021 - 12.2022
Lifeguard/Swim instructor
Lifetime Fitness Center
01.2021 - 10.2022
Crew Member
Burger King
11.2020 - 05.2021
Media Manager
Victory Outreach
09.2020 - 12.2022
Lifeguard/Swim Instructor
Southwest Family YMCA
08.2020 - 01.2022
Catering Assistant
Family Business
03.2017 - 08.2019
Diploma -
Primavera Online Highschool
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