Hi, I’m
ROMIEU JADE ABELLANA
Brooklyn,NY
Summary
Dynamic professional with a proven track record at Intuit, excelling in internal auditing and compliance. Demonstrated attention to detail and decision-making skills led to streamlined audit processes and enhanced internal controls, significantly reducing fraud risk. Adept at team collaboration, fostering relationships, and delivering tailored solutions to meet diverse client needs.
Overview
19
years of professional experience
Work History
Intuit
Administrative Auditor
08.2014 - Current
Job overview
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Followed established auditing processes to meet internal and regulatory requirements.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Reduced the risk of fraud by implementing effective internal controls and monitoring systems.
Southwestern University PHINMA
Nursing Student Intern
06.2006 - 03.2019
Job overview
- Demonstrated compassion and empathy while providing comfort measures for terminally ill patients during end-of-life care.
- Assisted in the implementation of personalized care plans for patients, resulting in a higher quality of care and satisfaction.
- Supported educational initiatives by participating in workshops, seminars, and continuing education opportunities relevant to the nursing profession.
- Collaborated closely with healthcare professionals to ensure timely responses to changes in patient conditions.
Time Warner Cable
Tier 2 Technical Support Representative
10.2013 - 06.2014
Job overview
- Improved response times with efficient ticket management and prioritization.
- Minimized escalations by proactively identifying potential challenges and addressing them early in the process.
- Optimized client experiences, tailoring communication styles to individual customer needs.
- Delivered remote assistance for software installation, hardware configuration, network setups, and device troubleshooting tasks.
- Achieved high levels of customer satisfaction through empathetic listening and timely follow-ups on escalated cases.
- Expedited issue resolution for clients through effective troubleshooting and problem-solving skills.
EBAY
Business Support Representative
01.2013 - 09.2013
Job overview
- Developed customized solutions for clients based on their unique needs and requirements, fostering long-lasting relationships.
- Ensured compliance with regulatory requirements by meticulously reviewing contracts documentation reducing risks exposure.
- Conducted thorough research to support decision-making processes for both internal teams and external clients.
- Managed complex projects from inception to completion, delivering results on time and within budget constraints.
Education
SOUTHWESTERN UNIVERSITYOVERSEAS
Bachelor of Science from NURSING
10-2009
CEBU INSTITUTE OF TECHNOLOGY UNIVERSITYOVERSEAS
Bachelor of Science from Information Technology
03-2003
Skills
- Attention to detail
- Team collaboration
- Internal auditing
- Audit coordination
- Audit reporting
- Decision-making
Timeline
Administrative Auditor
Intuit
08.2014 - Current
Tier 2 Technical Support Representative
Time Warner Cable
10.2013 - 06.2014
Business Support Representative
EBAY
01.2013 - 09.2013
Nursing Student Intern
Southwestern University PHINMA
06.2006 - 03.2019
SOUTHWESTERN UNIVERSITY
Bachelor of Science from NURSING
CEBU INSTITUTE OF TECHNOLOGY UNIVERSITY
Bachelor of Science from Information Technology
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