Summary
Overview
Work History
Education
Skills
Timeline
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Rommel Montes

Miami,FL

Summary

Dynamic logistics professional with a proven track record at Leon Home Medical, excelling in transportation management and employee training. Demonstrated expertise in optimizing warehouse operations and enhancing customer satisfaction through effective communication. Committed to fostering teamwork and implementing safety protocols, ensuring a secure and efficient work environment.

Overview

28
28
years of professional experience

Work History

Logistics Supervisor

Leon Home Medical
12.2021 - Current
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Trained, scheduled and evaluated [Number] employees.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Implemented safety protocols to minimize workplace accidents, ensuring a secure work environment for all employees.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Trained new team members on proper and safe use of tools and equipment.

Dispatch Supervisor

MedCare Service
04.2019 - 11.2021
  • Supervised team of [Number] employees and provided training focused on maximizing overall performance.
  • Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
  • Created a positive work environment through open communication channels and fostering teamwork among staff members.
  • Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
  • Scheduled deliveries and pickups according to customer needs.
  • Scheduled and organized delivery routes.
  • Provided customers with information on products and services.

Supervisor

Oxygen Sales And Services
01.2016 - 03.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Operations Manager

Univitahealth
09.2014 - 08.2015
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Analyzed and reported on key performance metrics to senior management.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Operations Supervisor

Medical Care Services
02.1997 - 03.2012
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.

Education

High School Diploma -

American Academy
Miami, FL
08-2014

Skills

  • Transportation management
  • Logistics coordination
  • Material handling
  • Training employees
  • Delivery scheduling
  • Dispatching
  • Vehicle maintenance
  • Warehouse management
  • Workplace inspections
  • Procedures compliance
  • Load monitoring
  • Warehouse operations
  • Logistics oversight
  • Logistics analysis
  • Fleet dispatch
  • Order fulfillment
  • Employee supervision
  • Fleet oversight
  • Warehouse operation oversight
  • Attention to detail
  • Customer relations

Timeline

Logistics Supervisor

Leon Home Medical
12.2021 - Current

Dispatch Supervisor

MedCare Service
04.2019 - 11.2021

Supervisor

Oxygen Sales And Services
01.2016 - 03.2019

Operations Manager

Univitahealth
09.2014 - 08.2015

Operations Supervisor

Medical Care Services
02.1997 - 03.2012

High School Diploma -

American Academy

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Rommel Montes