Summary
Overview
Work History
Education
Skills
Timeline
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Rommel Moreno

West Sacramento,CA

Summary

Hey there, I wanted to share a little bit about myself. My name is Rommel Moreno, and I have valuable experience in management from my time at McDonald's. I also went through the police academy, which provided me with essential skills in leadership, problem-solving, and maintaining a calm demeanor in high-pressure situations. I believe these experiences have equipped me to be a strong asset to your company. I'm eager to contribute my skills and dedication to help drive success. Thank you for considering my application!

Overview

3
3
years of professional experience

Work History

McDonald’s Closing/Opening Manager

McDonald's
West Sacramento, CA
08.2023 - Current
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Maintained high levels of product availability by ensuring timely replenishment of stock.
  • Adhered to all safety regulations when handling hazardous materials in compliance with OSHA guidelines.
  • Created reports on inventory levels, trends, costs, deliveries. for upper management review.
  • Provided training sessions on proper use of WMS software applications for new personnel.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Police Academy

West Sacramento Police Department
West Sacramento, CA
06.2022 - 08.2022
  • Reviewed case studies with students to help them understand how legal principles are applied in various situations.
  • Discussed ethical issues related to law enforcement practices with cadets.
  • Developed lesson plans for basic law enforcement training classes.
  • Conducted drills to simulate real-life emergency scenarios.
  • Advised senior officers about changes needed in the curriculum based on feedback from current cadets.

Crew Member Trainer

Taco Bell
West Sacramento, CA
08.2021 - 08.2022
  • Encouraged a positive working environment through regular one-on-one meetings with each trainee.
  • Assisted with onboarding of new hires by explaining job duties and expectations.
  • Facilitated group discussions about best practices for providing excellent customer service.
  • Coached crew members in problem solving skills when faced with challenging customer interactions.
  • Recognized outstanding performances from employees at the end of each shift.
  • Helped troubleshoot any issues that arose during shifts or transactions.
  • Identified areas of improvement within the team by implementing regular assessments and evaluations.
  • Resolved conflicts between staff members by facilitating open dialogue among all parties involved.

Education

High School Diploma -

River City High School
West Sacramento, CA
06-2024

Skills

  • Financial Management
  • Marketing
  • Strategic Planning
  • Staff Development
  • Business Administration
  • Policy Implementation
  • Business Development
  • Team Leadership
  • Sales Techniques
  • Time Management
  • Schedule Preparation
  • Staff Training and Development

Timeline

McDonald’s Closing/Opening Manager

McDonald's
08.2023 - Current

Police Academy

West Sacramento Police Department
06.2022 - 08.2022

Crew Member Trainer

Taco Bell
08.2021 - 08.2022

High School Diploma -

River City High School

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Rommel Moreno