ROMMEY SMYTHE
Denver,CO
Summary
Hospitality professional known for high standards and results-driven approach with 5 years management. Proven track record in delivering exceptional guest experiences and resolving issues efficiently. Emphasizes team collaboration and adaptability, ensuring smooth operations and guest satisfaction. Skilled in multitasking and maintaining positive attitude.
Overview
9
9
years of professional experience
Work History
Barista
Frank & Roz
Denver, CO
09.2025 - Current
- Executed beverage crafting processes, focusing on uniform taste and appealing presentation.
- Oversaw daily inventory processes to maintain optimal stock levels and support efficient operations.
- Developed and delivered comprehensive training programs to enhance staff proficiency in beverage preparation and customer service.
- Implemented systematic organization and cleanliness protocols for workstations to enhance overall efficiency.
Dental Sterilization Technician
Rippe Dental
Centennial, CO
09.2024 - 09.2025
- Conducted evaluations of medical waste disposal methods to uphold compliance with regulations and reported concerns to senior management.
- Streamlined instrument organization by sorting and presenting mirrors, explorers, and syringes on trays for improved operational effectiveness.
- Executed thorough cleaning and sanitization procedures to uphold a safe and hygienic dental office environment.
- Managed operation of sterilization equipment to uphold health and safety compliance standards.
- Oversaw accurate documentation of sterilization processes and inventory management.
Hospitality Assistant /Overnight Supervisor
Balfour Senior Living
Denver, CO
10.2022 - 06.2024
- Implemented privacy policies to safeguard guest information and uphold confidentiality standards.
- Handled customer grievances with a focus on maintaining professionalism and a positive customer experience.
- Monitored guest interactions to identify and fulfill specific service requirements.
- Assisted residents with daily living activities to enhance comfort and well-being.
Barista Shift Supervisor
Starbucks
Denver, CO
02.2020 - 06.2024
- Oversaw budget management for food supplies, equipment, and labor costs with precision.
- Monitored inventory levels and placed supply orders to support uninterrupted operations.
- Encouraged a positive working environment by addressing issues among staff promptly.
- Implemented training programs focused on proper food handling techniques and sanitation practices for new hires.
- Conducted team meetings aimed at aligning performance objectives, driving operational improvements, and optimizing customer service initiatives.
- Engaged with team to create and serve premium beverages, enhancing customer satisfaction.
Lead Sales Associate
Bath And Body Works, Limited Brands
Denver, CO
04.2017 - 07.2019
- Coordinated efforts to support cashiers and customers in product identification, price verification, and inventory restocking.
- Led team in achieving sales targets through effective merchandising and customer engagement strategies.
- Promoted company mission and values by upholding principles of honesty, integrity, and delivering high-quality results.
- Asked open-ended questions to identify customers' needs.
- Assessed customer requirements and offered immediate assistance to enhance overall service experience.
Education
High School Diploma -
Delta Academy
Las Vegas, NVSkills
- Medical Equipment Knowledge
- Orientation and onboarding
- Opening and closing procedures
- Food service management
- Establishing collaborative connections
- Team building
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Barista
Frank & Roz
09.2025 - Current
Dental Sterilization Technician
Rippe Dental
09.2024 - 09.2025
Hospitality Assistant /Overnight Supervisor
Balfour Senior Living
10.2022 - 06.2024
Barista Shift Supervisor
Starbucks
02.2020 - 06.2024
Lead Sales Associate
Bath And Body Works, Limited Brands
04.2017 - 07.2019
High School Diploma -
Delta Academy