Highly organized and dependable professional with a strong ability to effectively manage multiple priorities while maintaining a positive attitude. Proven success in assuming additional responsibilities to ensure the achievement of team goals. Possesses strong analytical, communication, and teamwork skills, with a demonstrated ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth, making an asset to any organization.
Overview
20
20
years of professional experience
Work History
Genoa Healthcare United Health Group
06.2022 - Current
Primary responsibilities building relationships with the clinic partners and communicating with consumers to assist them with their medication plan, insurance and the full services of the Genoa pharmacy
Promoting Genoa services to obtain new consumers and increasing the number of consumers Genoa serves
Communicates with all consumers of the mental health center regarding the medication services Genoa provides
Recruits and enrolls consumers utilizing enrollment forms and copy the consumer’s insurance card
Facilitates the collection of prescriptions to be faxed to the pharmacy for dispensing
Ensures all consumer insurance information is up to date in the Pharmacy system and is properly charged for the medications dispensed
Assists consumers in contacting the pharmacist regarding all their medication questions and ensure a prompt response to their questions
Assists clinic staff and pharmacy with prior authorizations and Patient Assistance programs as needed
Monitors compliance by contacting the consumer at least monthly to ensure compliance and determine refill needs as applicable
Prescription refill management by utilizing the no refill report and contacting the appropriate prescriber to ensure timely refills are completed and dispensed to the consumer
Checks for expiration dates (both on consumer’s medications as well as house account products/standing order meds)
Ensures that medications are stored properly (refrigerated drugs are kept in the refrigerator, pen-tips are not stored on insulin pens, etc.)
Checks for discrepancies (dose changes, discontinued medications, etc.)
Clinical administrative Coordinator(remote)
Navi health-United Health Group
08.2021 - 06.2022
Team lead
Supported clinical staff by coordinating schedules, handling appointment confirmations, and updating patient records as needed.
Utilized electronic health records software proficiently, enabling quick access to vital patient information when required.
Build credibility and trust with clients/patients
Responded to patient inquiries via phone and email, providing accurate information and resources while maintaining a professional demeanor.
Patient outreach daily, maintain patient information, follow patients for 30 days, provide community resources within the community, establish trust and build strong relationships with patients, assist members in scheduling appointments, assist members in overcoming any barriers to meeting health goals
Arrange member transportation to health services
Clerical assistant II
UHS Centennial Hills Hospital
06.2004 - 02.2022
Assigned and identified deficiencies to the responsible provider(s) for timely completion and complete deficiencies when documentation exists to satisfy the deficiency
Responsible for reviewing the electronic medical record for completeness, timeliness, and accuracy against the requirements of the Medical Staff Bylaws
Prep Scan quality control
Collect discharged patients charts daily from floors
Run reports daily for h&p consolidation
Education
No Degree - Health And Human Science
College of Southern Nevada
Las Vegas, NV
No Degree - Medical Assistant
Education Dynamics Institute
Las Vegas, NV
Skills
High volume work
Acute care facilities
Remote work
Chart suspension
Scanning
Chart preparation
Patient analysis
Legal medical records
Employee engagement
Event organization
Physician engagement
Electronic medical records
HIPAA compliance
Friendly, Positive Attitude
Teamwork and Collaboration
Problem-Solving
Time Management
Customer Service
Timeline
Genoa Healthcare United Health Group
06.2022 - Current
Clinical administrative Coordinator(remote)
Navi health-United Health Group
08.2021 - 06.2022
Clerical assistant II
UHS Centennial Hills Hospital
06.2004 - 02.2022
No Degree - Health And Human Science
College of Southern Nevada
No Degree - Medical Assistant
Education Dynamics Institute
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