Ron Cortese
Waukegan,IL
Summary
Detail-oriented with 10+ years of experience in warehouse and construction. Proven ability to build relationships and maintain partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
12
12
years of professional experience
Work History
City Employee/Carpenter
City Of Sturgeon Bay
01.2015 - 05.2015
- Constructed custom built designs according to specifications.
- Installed paneling on walls to deaden sound, complete decorations or absorb shock based on individual customer requirements.
- Planned projects by identifying necessary equipment, tools, and required assistance.
Warehouse Worker
Palmer Johnson Yachts
01.2014 - 01.2015
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Transferred products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Carpenter
Birmingham Builders
09.2012 - 11.2013
- Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets.
- Developed proficiency in stain-grade trim work, hanging doors and drilling and setting door hardware.
- Read and interpreted blueprints and construction documents to determine project directives..
Parts Specialist
Harley Davidson
Libertyville, IL
03.2022 - Current
- Assisted customers with troubleshooting and part selection, providing knowledgeable guidance to ensure proper fitment of components.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Education
Associate of Science - Criminal Justice
Oakton Community College
Des Plaines, ILSkills
- Program oversight
- Organization
- Project organization
- Supervision
- Customer service
- Team building
- Problem resolution
- Team management
- Attention to Detail
- Continuous Improvement
- Customer relationship development
- Organizational Skills
- Task Prioritization
- Excellent Communication
Timeline
Parts Specialist
Harley Davidson
03.2022 - Current
City Employee/Carpenter
City Of Sturgeon Bay
01.2015 - 05.2015
Warehouse Worker
Palmer Johnson Yachts
01.2014 - 01.2015
Carpenter
Birmingham Builders
09.2012 - 11.2013
Associate of Science - Criminal Justice
Oakton Community College
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