Ron Fenner
Baltimore,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Field Service Technician
NCR ATLEOS
06.2021 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Followed safety procedures to avoid injuries in field.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Armored Service Technician
Loomis Armored US
11.2020 - 02.2021
- Collaborated with team members to complete tasks efficiently, ensuring smooth operations.
- Maintained high customer satisfaction levels with professional communication and prompt issue resolution.
- Provided support to team members during high-stress situations, demonstrating effective problem-solving skills and teamwork capabilities.
- Increased efficiency by effectively using technology such as GPS devices, two-way radios, mobile phones, or other communication tools relevant to the role.
Cash Transit Armed Guard
Brinks Armored
08.2020 - 11.2020
- Reduced risk during deliveries by consistently following company protocols and safety procedures.
- Demonstrated attention to detail when counting currency, minimizing discrepancies between delivered amounts and client records.
- Responded quickly to emergency situations, demonstrating excellent decision-making skills under pressure.
- Ensured the safe transportation of high-value goods by utilizing advanced driving techniques in various road conditions.
Picker
Amazon Fulfillment Center
10.2019 - 03.2020
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Plumbing Apprentice
Ariosa And Company
03.2019 - 08.2019
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Safely handled tools and equipment in large-scale projects.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
Lawn and Garden Associate
Lowes Home Improvment
10.2018 - 02.2019
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Continuously updated personal knowledge on new lawn care products and techniques, ensuring the most accurate and up-to-date information was provided to customers.
- Worked outdoors in weather conditions to care for plants and serve customers.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Provided guidance on pest control solutions, empowering customers to protect their lawns and gardens effectively.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
Car Hauler
RJK Trucking LLC
09.2016 - 03.2018
- Adhered to and followed road safety rules and regulations.
- Performed pre-shift safety inspections on equipment before operating.
- Determined need for and added fuel, coolants, lubricants and ignition aids.
- Operated variable hand and foot controls to govern speed, gearing and dumping.
- Improved vehicle transport efficiency by carefully planning and executing car hauling routes.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
Operations
Dicks Sporing Goods
09.2016 - 03.2017
- Assisted operations manager with planning of routine operations and special projects.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Facilitated effective communication between operations and maintenance teams, ensuring smooth daily operations.
- Supervised shipping and handling operations.
- Organized office operations and procedures.
Education
High School Diploma -
Overlea High School & Academy Of Finance
Baltimore, MD05.2016
Skills
- Problem-Solving
- Troubleshooting and repair
- Positive Attitude
- Field Repairs
- Customer Service
- Preventive Maintenance
- Technical Troubleshooting
- Teamwork and Coordination
- Training and mentoring
- Valid Driver's License
- Power Tools Operation
- Heavy Lifting
- Service Quality
- Hardware and software installation
- Route Planning
- Multimeter usage
- Work Orders
- Accountability and Work Ethic
- Relationship Building
- Vehicle Maintenance
Certification
- Wear and Carry Permit MD
Timeline
Field Service Technician
NCR ATLEOS
06.2021 - Current
Armored Service Technician
Loomis Armored US
11.2020 - 02.2021
Cash Transit Armed Guard
Brinks Armored
08.2020 - 11.2020
Picker
Amazon Fulfillment Center
10.2019 - 03.2020
Plumbing Apprentice
Ariosa And Company
03.2019 - 08.2019
Lawn and Garden Associate
Lowes Home Improvment
10.2018 - 02.2019
Car Hauler
RJK Trucking LLC
09.2016 - 03.2018
Operations
Dicks Sporing Goods
09.2016 - 03.2017
High School Diploma -
Overlea High School & Academy Of Finance
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