Ron Harr

Pick items for orders. Count inventory. Perform extra duties during peak business times.

• Inspected properties for weeds, pests, diseases, and other issues that could affect the health of grass or plants. Treated lawns with fertilizer and weed control. Both liquid and granular. Upsold services and attracted new clients by talking to neighbors of clients.
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• Maintained positive attitude and diplomacy when dealing with customers and other team members.
• Ensured that all displays met company specifications regarding placement ,date codes and pricing.
• Ensured on time deliveries
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• Processed payments over the phone and set up recurring payments.
• Met demands of busy collections group by performing a high volume of daily calls.
• Minimized total number of delinquent accounts through effective negotiations.
• Located debtors by utilizing skip tracing and other tactics.
• Overcame objections by applying advanced training and persuasion techniques.
• Interviewed customers to determine delinquency, source of income , and next payment date to build solutions for financial issues.
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• maintained high volume of calls.
• Gathered required information from customers for settlement review.
• Secured payments by following up with customers with disregarded promise to pay.
• Maintained business credit accounts. utilized sales reps to help solve billing issues with clients. Cut off shipping credit for delinquent accounts until payment was made or billing issues determined as reason for non-payment.