Shiair Coleman
Sprinfield,GA
Summary
Systematic order fulfillment associate with several years of hands-on experience fulfilling basic warehouse and stock order-related duties. Skillful in loading and unloading merchandise from trucks and packing items for shipment. Strong understanding of warehouse operations, policies and procedures.
Overview
14
14
years of professional experience
Work History
Order Fulfillment Associate
Quality Beverage
Hardeeville, SC
06.2023 - 08.2024
- reparing items for delivery: Staging items for delivery, such as packing merchandise for delivery and transporting packed items to delivery trucks
- Dealing with incoming shipments: Recording and verifying shipping information, and coordinating with shipping departments to arrange deliveries
- Tracking orders: Using delivery software to track orders and ensure timely delivery
- Managing inventory: Coordinating with inventory management to ensure product availability, and noting inventory levels to alert supervisors to potential issues
- Providing customer service: Answering phone calls and providing online customer service
Line Cook
Huddle House
Rincon, GA
05.2022 - 01.2023
- Report to work on time in a clean and complete proper uniform
- Prepare food in a timely manner once the order is placed
- Complete the position checklist while stocking and preparing the unit for the next shift
- Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints
- Know the menu, the daily features when applicable and be sure they are cooked and presented correctly
- Practice all rules for safety food handling cash security and all other restaurant policies
- Perform all prepping and cleaning duties as detailed or assigned by supervisor
- Make a difference in food cost by controlling waste and portion control
Car Service Attendant
Avis Car & Truck Rental
NORCROSS, Georgia
10.2021 - 05.2022
- Assisted in loading and unloading cargo from the vehicle as necessary.n this outdoor role, you will be responsible for detailing our vehicles
- This includes cleaning, washing, vacuuming, removing trash, and sanitizing
- You will fill gas tanks, check fluid levels and tire pressures
- Other duties include inspecting for auto body damage and checking for dash warning lights
- As needed, you also may drive and park cars on our airport lots as needed
Crew Lead
Mcdonalds
08.2016 - 01.2021
- Organizing shift schedules for team members
- Monitoring attendance, tardiness and time off
- Assigning duties to specific employees based on role and skills
- Supervising employees and assisting with tasks as necessary
- Conducting performance reviews and sharing feedback with both upper management and team members
- Managing employees requests and transgressions
- Training new and current team members on tasks
- Handling customer issues and managing conflicts
- Adhering to company policies and health, safety and employment standards
- Balancing cash drawers and preparing cash deposits
Line Cook
Panera Bread
09.2017 - 04.2020
- Set up and stocking stations with all necessary supplies
- Prepare food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
- Cook menu items in cooperation with the rest of the kitchen staff
- Answer, report and follow executive or sous chef’s instructions
- Clean up station and take care of leftover food
- Stock inventory appropriately
- Ensure that food comes out simultaneously, in high quality and in a timely fashion
- Comply with nutrition and sanitation regulations and safety standards
- Maintain a positive and professional approach with coworkers and customers
Sale Associate
Champs Sport
06.2013 - 04.2015
- Greet customers and ascertain what each customer wants or needs
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Compute sales prices, total purchases and receive and process cash or credit payment
- Maintain records related to sales.
Team 2 Trainer
Chuck E Cheese
09.2010 - 01.2014
- Replacing defective parts and making minor repairs to restaurant equipment
- Performing preventive maintenance on restaurant equipment
- Participating in other tasks outlined in CEC's Technical Plan
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
- Answer customers' questions, and provide information on procedures or policies
- Suggestive selling
- Ensuring all games are working properly
- Monitoring Guest safety
- Assisting Guests with token or ticket problem
- Showing Guests how to play games
- Cleaning tables, games, tubes, and floors.
Education
College Prep -
Norcross High School
Norcross, Ga05.2011
Skills
- Supervising
- Educating
- Ensuring
- Scheduling
- Organizing
- Monitoring
- Resolving
- Assisting
- Set up
- Prepare food
- Cook menu items
- Answer, report and follow instructions
- Clean up station
- Stock inventory
- Comply with regulations and standards
- Maintain a positive and professional approach
- Trusted key holder
- Quick learner
- Strong client relations
- Proficient in cash management
- Creative problem solver
- Exceptional Communication Skills
- Customer-focused
- Leadership
- Communication and interpersonal skills
- Listening skills
- Relationship building skills
- Emotional intelligence
- Organization and project management
- Strategic thinking
- Decision making
- Trustworthiness and respect
- Basic math and money handling skills
- Product knowledge
- Active listening
- Industry expertise
- Sales skills
- Customer service skills
- Tech literacy
- Commitment to quality
- A line cook must care about the work they do and show commitment to producing quality food for diners
- Multitasking
- Attention to detail
- Cleanliness
- Knowledge of food safety
- Time management
- Organization
- Interpersonal skills
Timeline
Order Fulfillment Associate
Quality Beverage
06.2023 - 08.2024
Line Cook
Huddle House
05.2022 - 01.2023
Car Service Attendant
Avis Car & Truck Rental
10.2021 - 05.2022
Line Cook
Panera Bread
09.2017 - 04.2020
Crew Lead
Mcdonalds
08.2016 - 01.2021
Sale Associate
Champs Sport
06.2013 - 04.2015
Team 2 Trainer
Chuck E Cheese
09.2010 - 01.2014
College Prep -
Norcross High School
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