Ron Hiser
Yorktown,VA
Summary
Goal-oriented Webmaster/Trainer well-versed in corporate communication, sales support and branding. Exceptional writing, editing and interpersonal skills with internal and external audiences. Deadline-driven, tenacious and successful at thriving in high-pressure environments. Accomplished public relations professional with expert understanding of business needs, public perception and media practices. Helps companies and high profile individuals control narrative with strategic communications approaches. Persuasive, articulate relationship-builder.
Overview
25
25
years of professional experience
Work History
Account Mmanager/Webmaster
City of Norfolk
Norfolk, VA
08.1998 - Current
- Developed and maintained web content including website navigation, images, text, and multimedia.
- Created and deployed HTML and CSS templates to ensure consistent design across all webpages.
- Monitored user feedback on various webpages to identify areas of improvement.
- Ensured proper functioning of websites by regularly conducting tests and debugging code.
- Implemented Search Engine Optimization techniques to improve website visibility in search engine results pages.
- Collaborated with stakeholders to define requirements for new website features or changes to existing ones.
- Managed the hosting environment for multiple websites, ensuring optimal performance and security.
- Conducted regular maintenance activities such as installing updates, patching security vulnerabilities.
- Integrated third-party services into existing websites using APIs or other methods as necessary.
- Analyzed website analytics data to identify trends or opportunities for improvement.
- Assisted in troubleshooting technical issues related to web applications or servers when needed.
- Provided technical support to end users who encountered problems while accessing websites or using online tools provided by the company.
- Worked closely with designers and developers during the development cycle to ensure a successful outcome that meets business objectives.
- Researched emerging technologies relevant to web development projects in order to make informed decisions about which tools should be used.
- Presented and implemented website and integrated solutions to complement business operations.
- Designed website for City of Norfolk, MacArthur Center.
- Configured account names, passwords and permissions.
- Answered client questions about website use and design.
- Monitored traffic to websites.
Graphic Artist
City of Norfolk
Norfolk, VA
08.1998 - Current
- Collaborated with other creatives to ensure the delivery of quality work on time.
- Created visual designs and graphic elements for various print and web-based projects.
- Developed original artwork, illustrations, logos, banners, icons and other design assets.
- Optimized images for web applications using Adobe Photoshop software.
- Collaborated with other professionals to ensure project objectives were met.
- Produced digital media such as videos, animations and interactive content.
- Documented detailed specifications for each job prior to production process.
- Designed website layouts including navigation structure, page templates and graphical user interface elements.
- Edited existing graphics to improve the overall look of a project or advertisement.
- Developed creative concepts that are in line with brand identity guidelines.
- Researched current trends in graphic design industry to stay ahead of competition.
- Assisted in developing marketing materials such as brochures, flyers, catalogs and magazine ads.
- Reviewed all work before submission for accuracy and quality assurance purposes.
- Built relationships with vendors to develop cost effective solutions for projects.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Provided technical support on all aspects of graphic design tasks.
- Used Adobe Suite, CoreDraw to create images and layouts.
- Tested product designs utilizing models, prototypes and computer-aided technology.
- DELETE - Conducted trend research to anticipate upcoming electronics trajectories and requirements.
- Developed layouts for product graphics, company collateral and web sites.
Education
York High School
Yorktown, VASome College (No Degree) - Political Science And Government
West Virginia University
Morgantown, WVSome College (No Degree) - Political Science
Christopher Newport University
Newport News, VASkills
- Content Layout
- Adobe Creative Suite Applications
- Technical Support
- HTML
- Website Updating
- Oral and Written Communications
- Software Testing
- Technical Analysis
Websites
Timeline
Account Mmanager/Webmaster
City of Norfolk
08.1998 - Current
Graphic Artist
City of Norfolk
08.1998 - Current
York High School
Some College (No Degree) - Political Science And Government
West Virginia University
Some College (No Degree) - Political Science
Christopher Newport University
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