Ron miller
Chicago,IL
Summary
Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Building Security Officer
Chicago Bulls Advocate center
Chicago, IL
11.2024 - Current
- Coordinated with external vendors providing security services such as guards or alarm monitoring companies.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored CCTV systems to ensure safety and security of premises.
- Conducted regular patrols of the building to ensure safety and security.
- Inspected doors, windows and gates regularly to ensure they are secure.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Assisted with customer requests and answered questions to improve satisfaction.
Dispatch Security Officer
United Center
Chicago, Illinois
11.2022 - Current
- Observed behavior patterns of people in order to detect any potential threats.
- Prepared detailed reports after each incident or shift completed.
- Provided excellent customer service by responding to inquiries quickly and efficiently.
- Ensured safety protocols were followed by staff and visitors, including conducting regular patrols of the facility.
- Maintained records of all incidents that occurred during shifts.
- Attended training sessions related to security protocols, procedures, equipment operation.
- Assisted in maintaining a secure environment for customers, employees, and visitors while on duty.
- Remained alert for signs of criminal activity such as theft, vandalism.
- Responded to emergency calls from personnel within the facility and dispatched appropriate personnel to respond as needed.
- Reported any damage or malfunctioning equipment found during patrols or inspections to superiors immediately.
- Assisted in crowd control during special events held at the facility.
- Performed daily security checks of the premises and monitored CCTV surveillance systems.
Building Security Officer
United Center
Chicago, IL
05.2022 - 11.2022
- Prevented unauthorized personnel from entering restricted areas within the building.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Maintained high levels of alertness throughout shifts.
- Searched bags manually to identify prohibited items and contraband.
- Provided customer service to visitors and guests at the front desk area.
- Completed day-to-day duties accurately and efficiently.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Assisted with crowd control during large events held at the facility.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Security Manager
The Vig Chicago
Chicago, Illinois
10.2016 - 03.2020
- Coordinated with vendors for installation of new hardware, software related to network, systems security.
- Implemented an incident response process to ensure timely resolution of security issues.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
- Supervised property entrances and exits and monitored employee safety.
- Managed the budget for the security department, optimizing resources while ensuring maximum protection.
- Performed thorough background checks on potential employees to identify hiring risks.
Security Manager
Headquarters Beercade
Chicago, Illinois
08.2012 - 10.2016
- Coordinated with vendors for installation of new hardware, software related to network, systems security.
- Implemented an incident response process to ensure timely resolution of security issues.
- Monitored physical access to the premises, ensuring that only authorized personnel were allowed entry.
- Recommended changes in processes and procedures related to information security and risk management.
- Developed and enforced security policies, procedures, and protocols to protect confidential information.
- Managed a team of Security Officers responsible for monitoring CCTV cameras and responding to alarms.
- Controlled physical and security technology programs, CCTV, access control, security lighting, gate systems and incident management systems.
- Supervised property entrances and exits and monitored employee safety.
- Monitored and authorized employee and guest access to guard against theft.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Managed the issuance and revocation of security badges and access rights for employees.
- Recorded required data for incident reports and files.
- Managed a team of security personnel, providing ongoing training and performance evaluations.
- Trained new security officers on safety protocols and company standards.
Education
High School Diploma -
Wells High School
Chicago, IL09-2004
Some College (No Degree) -
City Colleges of Chicago - Wilbur Wright College
Chicago, ILSkills
- CCTV Monitoring
- Radio communication
- Patrol procedures
- Trained in Security
- Critical Thinking
- Team leader
- Skilled in conflict resolution
- Superior customer service
- Adept multi tasker
- Monitoring Security Surveillance Cameras
Timeline
Building Security Officer
Chicago Bulls Advocate center
11.2024 - Current
Dispatch Security Officer
United Center
11.2022 - Current
Building Security Officer
United Center
05.2022 - 11.2022
Security Manager
The Vig Chicago
10.2016 - 03.2020
Security Manager
Headquarters Beercade
08.2012 - 10.2016
High School Diploma -
Wells High School
Some College (No Degree) -
City Colleges of Chicago - Wilbur Wright College
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