Ron Orozco

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about the resort and relations to it.
• Enhanced customer satisfaction by providing accurate information.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Help with lost or injured guest throughout entire resort.

• Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
• Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
• Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
• Drive 30 miles (each way) to beach location, setup operations. 12 SUP’s, 8 kayaks, 30 life jackets and paddles over a 100 yards from vehicle. Pack vehicle backup and return. Operated rental fleet for 8-12 hours, 6-7 days a week from May to Labor Day for 10 seasons.

Host, Waiter, Dishwasher, Prep & Cook, BBQ & Smoker, Bartender, Cleaning.

I did everything a small restaurant owner would do.

We also hosted national touring bands. Meaning promoting bands with designing and displaying posters, radio ads, running sound and lights.

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Order and stocking
• Retail sales