Summary
Overview
Work History
Education
Skills
outstanding employee award
Timeline
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Ronald Winklepleck

BLOOMINGTON

Summary

Dedicated custodian with extensive experience at Indiana University, excelling in cleaning and sanitizing to ensure a healthy environment. Known for strong attention to detail and effective problem-solving skills, I consistently enhanced user satisfaction through prompt responses to maintenance requests and efficient teamwork. Proficient in custodial machine operation and waste disposal.

Overview

37
37
years of professional experience

Work History

Custodian

Indiana University
10.1994 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Collaborated with other custodial staff to complete larger projects efficiently and effectively.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Reported vandalism or other damage to property to supervisor.
  • Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
  • Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
  • Fostered safer environment by promptly addressing spillages and potential slip hazards.
  • Enhanced community comfort by maintaining outdoor areas, including sidewalks and parking lots, free from debris and snow.
  • Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
  • Bolstered security measures, regularly checking doors and windows for proper closure after hours.

Cashier

Marsh Supermarkets
11.1988 - 10.1994
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Bloomington Highschool South
Bloomington, IN
05-1985

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • Attention to detail
  • Problem-solving
  • Time management
  • Team collaboration
  • Cleaning expertise
  • Floor cleaning and buffing
  • Customer service-focused
  • Custodial machine operation
  • Work prioritization
  • Sanitation techniques
  • Damage reporting
  • Facility opening and closing
  • Waste disposal
  • Work orders
  • Floor polishing
  • Preventive Maintenance
  • Room setup and breakdown
  • Physical stamina
  • Client communication
  • Snow removal

outstanding employee award

For going above and beyond my regular duties, showing exceptional eye to detail and showing up for work on a daily basis without being late.

Timeline

Custodian

Indiana University
10.1994 - Current

Cashier

Marsh Supermarkets
11.1988 - 10.1994

High School Diploma -

Bloomington Highschool South

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Ronald Winklepleck