Rona Malone
Gunter,TX
Summary
To obtain a challenging and rewarding position Authorized to work in the US for any employer Efficient billing professional with 20 years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Trainer
Eckerd Drugs
08.1993 - 01.1994
- Worked For the North Dallas District manager
- Reported directly to the district manager
- From 07/88 to 08/93, my responsibilities were assisting R.Ph In the filling of prescriptions, verifying insurance coverage, ordering RX and O.T.C Merchandise
- Trained new hires and became a stand in Assistant store manager until one was hired
Certified Pharmacy Technician
Eckerd Drugs
Plano, TX
07.1988 - 01.1994
Insurance Billing Specialist
Kindbody
New York, NY
07.2021 - 02.2025
- I billed All Gynecology, OB care up to graduation from care, outpatient of office Surgical and Infertility treatment claims for our clinics
- All claims are scrubbed for accuracy, verified for proper insurance coverage, confirmed with physician medical records then billed to patients' insurance for reimbursement
- I also review rejection claims and correct then re-bill as needed
- I reviewed the appointment schedule to make sure all visits have been documented for billing
- If a progress report is missing, I reach out to the provider for completion to increase revenue
- I also worked with the A/R department following up on claims and reconciliation
- Software: EMR, Availity, & Azaela
Insurance/Financial Counselor
Verity Radiation Center
Plano, TX
09.2019 - 06.2021
- Handled verification of eligibility, obtained benefits, obtained referrals from PCP's
- Billed out charges for 2 physicians & facility
- Obtained prior auth for radiation treatments & set up peer to peers
- CT/PET patient scheduling
- Filling in at front desk
- Bank deposits and daily payment reconciliation
- Assisted with credentialing
- Financial Counseling
- Software: Aria, Intergy & RamSoft
Insurance Administrator
Alfred J. Rodriguez, M.D
Plano, TX
05.1996 - 09.2019
- In charge of the Insurance and billing department
- Supervisor for 2 employees
- Accounts payable & receivable, filing insurance claims as well as following up on claims payments & denials
- Ordered supplies for entire office
- Insurance verification, pre-certifying surgeries and MRI's
- Financial Counseling: Helping patients to understand their insurance policy & problems solving
- Scrubbing charges before billing to Insurance Companies
- Daily balance
- Approving all charts for following days schedule for correct demographic information and Insurance verification
- Software: Centricity & Allscripts
Certified Pharmacy Technician
Brookshire Pharmacy
Frisco, TX
01.1994 - 05.1996
- Assisting R.Ph in the filling of prescriptions, very knowledgeable of medications, able to transmit claims to insurance companies and solve problems should they arise
- In charge of ordering RX & O.T.C
- Merchandise
- Train new hires
Education
CPC & CPB Certification -
AAPC
09-2025
Junior college -
Collin County Community College
Plano, TX01.1991
High School -
Plano Senior High School
01.1989
Skills
- Allscripts
- Azalea
- Availity
- Slack
- Google Meet
- EMR Systems
- Insurance Verification
- Medical Billing
- Medical Records
- Pharmacy Technician Experience
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Excel
- CPT Coding
- Medical Terminology
- ICD-10
- Medical Coding
- HCPCS
- HIPAA
- EDI
- ICD-9
- Medical Scheduling
- Accounting
- Patient Care
- Accounts Receivable
- ICD Coding
- Data Entry
- Experience Administering Injections
Certification
CPC & CPB Certification, AAPC, In Progress
References
Valerie Howell, 214-649-7539, Julie Miller, 972-333-2226, Melalee Winkler, 469-387-3786, Tricia Johnson, 972-322-046, Cassie Currie, 469-231-2555
Timeline
Insurance Billing Specialist
Kindbody
07.2021 - 02.2025
Insurance/Financial Counselor
Verity Radiation Center
09.2019 - 06.2021
Insurance Administrator
Alfred J. Rodriguez, M.D
05.1996 - 09.2019
Certified Pharmacy Technician
Brookshire Pharmacy
01.1994 - 05.1996
Pharmacy Technician Trainer
Eckerd Drugs
08.1993 - 01.1994
Certified Pharmacy Technician
Eckerd Drugs
07.1988 - 01.1994
CPC & CPB Certification -
AAPC
Junior college -
Collin County Community College
High School -
Plano Senior High School
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