Rona Osman
Adaptable barista with strong customer service skills. Proven ability to create a welcoming environment for patrons of all backgrounds. Effective communicator that thrives in a hustle and bustle setting. 2.5 years of barista experience in Louisville, KY at all 3 Please and Thank You Locations and multiple airstream events.
Work History
Barista/Cashier
2 Years 5 Months- Provided exceptional customer service, fostering a welcoming environment for patrons.
- Provided exceptional customer service, fostering a welcoming environment for patrons of all backgrounds.
- Assisted in training new team members on coffee brewing techniques and equipment usage.
- Assisted in training old and new members on how to provide better customer service to a diverse demographic
Private Tutor
3 Years 10 Months- Mentored students in academic subjects, improving their confidence and performance.
- Fostered positive learning environments, encouraging student curiosity and imagination in and outside of study sessions.
- Mentored students in all major subjects improving their confidence and performance.
- Developed customized lesson plans to enhance student understanding of Islamic studies.
Education
Associate of Arts - Communications
Skills
Accomplishments
Photographer for Revival Retreats travel company. Photographing portraits of people and landscapes. Telling stories through photography in countries like Saudi Arabia, Morocco, and most recently Spain.
Collaborates annually with Muslim community of Louisville, KY to provide food boxes to those in need during holy month of Ramadan.
Active volunteer and community organizer with Peace Catalyst International. Helped provide speakers for interfaith events throughout Kentucky alongside Founders Martin Brooks and Susan Brooks.