Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Rona Yousufi

Rona Yousufi

Tempe,AZ

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Working in the Lab

Mission Food Company
Tempe, United States
05.2022 - 08.2023
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Managed and motivated employees to be productive and engaged in work.
  • Managed senior-level personnel working in marketing and sales capacities.

Dishwasher

Postino Restaurant
Tempe, United States
04.2023 - 05.2023
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Followed supervisor instructions to complete tasks on time.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.

Customer Service

Fresh Alley
Temperanceville, VA
03.2022 - 01.2023
  • Completed call documentation while speaking with customers.
  • Processed orders, service requests and applied information to customers.
  • Developed technical and mechanical proficiency to assist customers and field staff with service issues.
  • Handled calls promptly and with courteous professionalism.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
  • Researched client requests to create best possible solutions for diverse needs.
  • Generated sales leads through outbound calls and emails to build robust pipeline.
  • Answered in-depth questions about company offerings, service policies and benefits of each plan.

Education

Bachelor of Science - Biological Science

Arizona State University
Tempe
01.2023 - 05.2027

Skills

    Forecasting and planning

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Dishwasher

Postino Restaurant
04.2023 - 05.2023

Bachelor of Science - Biological Science

Arizona State University
01.2023 - 05.2027

Working in the Lab

Mission Food Company
05.2022 - 08.2023

Customer Service

Fresh Alley
03.2022 - 01.2023
Rona Yousufi