Ronai Miranda Patino
Bastrop,TX
Summary
Dynamic and dedicated professional with experience as a Student Technician at Bastrop Independent School District. Proven ability in customer service and teamwork, enhancing guest experiences through effective crowd control and ticket management. Skilled in cash register operation and maintaining venue cleanliness, ensuring a safe and enjoyable environment for all patrons.
Overview
1
1
year of professional experience
Work History
Student Technician
Bastrop Independent School District
09.2023 - 03.2025
- Assisted patrons with seating arrangements and ticket inquiries to enhance overall guest experience.
- Coordinated with event staff to maintain smooth operations throughout performances and intermissions.
- Monitored audience behavior to address issues promptly and maintain a positive environment.
- Worked with other staff members to facilitate smooth flow of operations.
- Directed ticket holders to seats and facility locations.
- Maintained professional demeanor to represent venue and create positive impression.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Sold admission, processed payments, and issued tickets.
- Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.
- Maintained clean and organized venue to create pleasant experience for guests.
- Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
- Managed crowd control during events, ensuring safety and compliance with venue policies.
Education
High School Diploma -
Bastrop High School
Bastrop, TXSkills
- Teamwork and collaboration
- Customer service
- Guest service
- Cleaning and sanitizing
- Cash register operation
- Ticket scanning proficiency
- Seating assistance
- Ticket verification
- Ticket selling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Student Technician
Bastrop Independent School District
09.2023 - 03.2025
High School Diploma -
Bastrop High School