Ronal Giron
Cafe Dantorels
Sacramento,CA
6
years of professional experience
Dynamic food service professional with a strong work ethic and proven ability to enhance customer satisfaction at Cafe Dantorels. Skilled in meal delivery and payment processing, I excel in high-pressure environments, consistently improving service efficiency and fostering teamwork. Recognized for training new staff and implementing best practices that elevate dining experiences.
Work History
Food Runner
6 Years 1 Month- Delivered food promptly to tables, ensuring customer satisfaction and timely service.
- Collaborated with kitchen staff to streamline order preparation and delivery processes.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
- Assisted servers in managing high-volume service periods, supporting team efficiency.
- Trained new food runners on best practices for order accuracy and customer interaction.
- Implemented improvements in food presentation standards, elevating dining experience quality.
- Resolved customer inquiries regarding menu items, improving communication and service quality.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.1
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Managed food presentation before delivery, ensuring all dishes met quality standards.
- Streamlined food delivery process by organizing orders efficiently, reducing table wait times.
- Maintained positive and professional demeanor under pressure, contributing to a a pleasant dining environment.
- Assisted in inventory management of dining supplies, ensuring availability and reducing waste.
- Adapted to various dining settings and themes, providing versatile service to customers.
- Increased customer satisfaction with quick and courteous food delivery.
- Provided feedback to kitchen on customer preferences, aiding in menu adjustments.
- Collaborated with kitchen team to correct any order discrepancies, ensuring customer satisfaction.
- Ensured accurate order delivery to customers, fostering positive a a positive dining atmosphere.
- Maintained cleanliness and organization in dining area, contributing to an inviting environment.
- Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
- Contributed to menu knowledge, aiding customers with inquiries and improving their dining experience.
- Monitored dining area to anticipate customer needs, enhancing overall dining experience.
- Assisted with bussing tables and cleaning up spills.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Provided attentive service and proactively assessed guest needs.
- Addressed customer complaints and inquiries to verify satisfaction.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Arranged tables and chairs for special occasions and events.
- Greeted customers and provided menus upon arrival to dining room.
- Processed payments for orders and provided customers with change.
- Engaged in suggestive selling and other sales techniques.
- Offered product samples, answered questions and helped customers find items.
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and repeat business.
- Managed multiple tables efficiently, prioritizing guest needs and maintaining a smooth dining experience.
- Trained and mentored new staff on menu offerings and service protocols, enhancing team performance.
- Collaborated with kitchen staff to coordinate timely food delivery, improving order accuracy and efficiency.
- Resolved customer complaints promptly, fostering positive relationships and promoting restaurant loyalty.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Contributed to inventory management by monitoring stock levels.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Busser
6 Years 1 Month- Maintained cleanliness and organization of dining area, ensuring guest satisfaction.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Supported kitchen staff by transporting dishes and utensils efficiently.
- Collaborated with team members to enhance workflow during peak service hours.
- Monitored supplies and communicated needs to management to prevent shortages.
- Trained new bussers on procedures, promoting adherence to quality standards.
- Implemented best practices for sanitation, contributing to health compliance ratings.
- Adapted quickly to changing priorities in a fast-paced environment, improving service speed.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning tables, counters, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Assisted servers in providing efficient service for improved guest experience.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of the restaurant by cleaning up spills and other messes quickly to minimize hazards.
- Refilled drinks and provided extra napkins and silverware to go the extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
- Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
- Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
- Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
- Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
- Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
- Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
- Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.
- Assisted wait staff with timely food delivery and guest requests.
- Monitored dining room inventory and replenished as necessary.
- Assisted customers with carry-out service.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted with bussing tables and cleaning up spills.
- Set up advertising signs and displays on shelves, counters and tables.
- Arranged tables and chairs for special occasions and events.
- Addressed customer complaints and inquiries to verify satisfaction.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Cashier
6 Years 1 Month- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and reconciled end-of-shift reports.
- Assisted with inventory management by tracking stock levels and restocking items.
- Trained new staff on operational procedures and customer service best practices.
- Implemented strategies to streamline checkout processes, reducing wait times for customers.
- Developed strong relationships with regular customers, enhancing loyalty and satisfaction.
- Monitored cleanliness and organization of the cashier area to ensure a welcoming environment.
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Managed cash drawer accurately, ensuring all transactions balanced at the end of the day.
- Improved efficiency; organized checkout area for optimal workflow.
Education
Bachelors - Health Science
High School Diploma
Skills
Dining service standards
Busing tables
Cleanliness
Payment processing
POS systems
Time management
Safety awareness
Teamwork and collaboration
Training and mentoring
Problem-solving
Issue resolution
Customer service
Relationship building
Active listening
Spanish fluency
Performance improvement
Team building
Strong work ethic
Fine dining
Kitchen communication
Table service
Timeline
Food Runner
Cafe Dantorels
07.2020 - CurrentRead More
Busser
Cafe Dantorels
07.2020 - CurrentRead More
Cashier
Cafe Dantorels
07.2020 - CurrentRead More
Sacramento State
Bachelors from Health Science
Read More
C.K. McClatchy High School
High School Diploma
Read More